Partnerships Team Lead

Job Description

A customer of Insight Global is looking to hire a Partnerships Team Lead to come onboard! This individual will lead a growing partnerships function responsible for agency fulfillment performance across the U.S. and UK markets. The ideal candidate will manage a high-performing team while owning supplier strategy, vendor relationships, onboarding/offboarding agency partners, fulfillment optimization, and commercial negotiations. This position requires a highly strategic and operational leader who can analyze fulfillment data, identify supply gaps, engage with executive stakeholders, and drive real-time staffing outcomes in a fast-paced environment. The successful candidate will serve as an escalation point for key agency relationships while partnering cross-functionally with revenue, operations, and leadership teams to improve network performance and deliver business results.

Day-to-Day Responsibilities -Lead, coach, and develop a team of 5 partnership specialists responsible for agency fulfillment performance across multiple regions -Monitor real-time staffing fulfillment metrics and implement strategies to ensure shifts are filled through agency partners when internal supply is unavailable -Manage supplier onboarding, offboarding, performance reviews, and agency accountability programs -Analyze fulfillment, service-level, and quality KPIs to identify network gaps, underperforming vendors, and optimization opportunities -Lead supplier negotiations, rate card discussions, and commercial terms with agency partners -Serve as the primary escalation point for agency performance challenges and high-priority fulfillment issues -Present supplier performance insights and recommendations to senior leadership and strategic stakeholders -Drive process improvements, automation initiatives, AI-enabled workflows, and reporting enhancements to increase team efficiency and scalability -Develop and execute agency network growth strategies by identifying, recruiting, and managing new supplier relationships -Collaborate with revenue, operations, and executive leadership teams to align supplier strategy with organizational

Skills and Requirements

-2+ years of people leadership experience managing high-performing teams in staffing, workforce management, vendor management, call center, MSP, or fulfillment environments -Background in staffing, recruiting, MSP, workforce solutions, or supplier management experience with responsibility for agency/vendor partnerships -Experience managing vendor relationships including onboarding, offboarding, supplier performance management, escalations, and contract/commercial discussions -Strong data analytics experience utilizing KPIs, fulfillment metrics, dashboards, and reporting to drive business decisions and performance improvements -Experience negotiating commercial terms, rate cards, pricing structures, or supplier agreements with external partners -Demonstrated success in fast-paced operational environments requiring real-time decision making, fulfillment management, and cross-functional collaboration -Exposure to AI tools, workflow automation, and process optimization initiatives -Strong understanding of Human Resources, Recruitment, and/or Staffing industry -Previous experience supporting a global enterprise with a globally distributed support team

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].