Mortgage Banking Representative - Consumer Direct

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Position Title: Mortgage Banking Representative 1 - Consumer DirectBusiness Unit: Mortgage AdministrationReports To: Manager of Mortgage Banking - Consumer Direct**Position Overview:**This position is primarily responsible for originating residential mortgage loans through e-delivery channels from internal and external referral sources. The incumbent is responsible for building and maintaining strong internal referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, supporting all key channel initiatives and sales activities such as cross-sell initiatives, lead management, customer satisfaction results and loan quality and for meeting or exceeding personal production and strategic activity goals.**Primary Responsibilities:**Builds relationships with internal referral sources and effectively manages leads in order to achieve expected performance goals. Counsels customers on lending options and solutions to meet their needs. Supports and facilitates key Bank partnerships. Provides excellent service and supports an outstanding e-delivery customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing and compliance related expectations. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School or GEDMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:1Skills Required to Perform the Primary Responsibilities of this Position:**Excellent customer service skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsAbility to use general office equipmentAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Basic LevelMS PowerPoint - Basic LevelBS or BA degree preferred. Experience with Easylender, Uni-form and Genesis Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: Must possess a Nationwide Mortgage Licensing System and Registry identifier. Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. It is the policy of F.N.B. Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace. Please Visit following page for important legal disclosures and information: https://www.fnb-online.com/disclosures