Manager Patient Care Services - Emergency Services

Manager Patient Care Services - Emergency Services

Michigan, Mount Clemens (https://careers.mclaren.org/jobs/39129/other-jobs-matching/location-only)

New

Manager (https://careers.mclaren.org/landingpages/manager-opportunities-at-mclaren-4)

McLaren Macomb

26011468 Requisition #

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Dept:MAC Emergency Services

Shift: 8am-5pm

Hours per biweekly pay period: 80

Position Summary:

Responsible for overseeing the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Responsible for leading and developing staff, managing budgets, ensuring regulatory compliance, and collaborating with multidisciplinary team to optimize patient outcomes and satisfaction.

Essential Functions and Responsibilities:

• Maintains operational responsibility for nursing and health care services on the unit.

• Promotes positive customer relations with physicians, patients, families, visitors and employees. Follows up on complaints and provides feedback. Monitors level of patient, staff and physician satisfaction.

• Promotes collaboration regarding patient care issues with various staff levels and disciplines.

• In collaboration with other members of the leadership team and the Education Staff, ensure staff participation in orientation, mandatory and continuing education programs and other staff development opportunities.

• Plans unit conferences, educational endeavors, and in-service meetings for staff.

• Ensures quality and appropriateness of care is maintained/monitored and relevant action plans are developed and implemented.

• Utilizes objective measurement tools to evaluate the quality of nursing care delivered to patients serviced.

• Assures appropriate delegation and supervision of patient care.

• Assists with implementation, maintenance and monitoring of capital needs and operating budgets for patient care services area.

• Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.

• Responsible for analyzing, monitoring, and implementing appropriate customer service techniques on assigned unit.

• Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.

• Maintains regulatory readiness.

• Performs other duties as required or requested.

Required:

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience

ORassociate’s degree with 5 years of nursing-related experience

• Licensed as a Registered Nurse to practice nursing in Michigan

• BLS Certification

Preferred:

• Master’s degree in a related program

• A minimum of 2 years’ leadership experience

• ACLS Certification

Additional Information

• Schedule: Full-time

• Requisition ID: 26011468

• Daily Work Times: 8am-5pm

• Hours Per Pay Period: 80

• On Call: No

• Weekends: No