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Scheduler
Remote, WI · HybridFull-timeSeen 1w agoSeen in employer's feed 6 days ago
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Job overview
Schedulers at SSM Health collect information from patients and referring provider offices to confirm and create appointments for patient services. They help patients navigate care and coordinate appointments with providers. The role is in the Monroe Eye Pod, with onsite training at SSM Monroe for up to six months before transitioning to remote work.
Skills & qualifications
Skills
Qualifications
Full job description
It's more than a career, it's a calling.
WI-REMOTE
Worker Type:
Regular
Job Highlights:
Join a team where your work maters - every moment, every patient, every community. At SSM health, you'll be empowered to grow, supported to thrive and inspired to make a lasting impact.
In this role, Schedulers at SSM Health are an important part of the patient experience, as they are generally the first person that helps the patient navigate their care. Schedulers help patients get the right appointment with the right provider at the right time. Training onsite at SSM Monroe for up to six months is required prior to going remote.
Department: Monroe Eye Pod
Schedule: Monday - Friday, 8a-5pm
Apply today. SSM Health - We bring out the incredible in you, every day.
Job Summary:
Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
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Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate.
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Assists with maintenance and updating of provider contact information.
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Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
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Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
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Performs other duties as assigned.
EDUCATION
- High School diploma/GED or 10 years of work experience
EXPERIENCE
- No experience required
PHYSICAL REQUIREMENTS
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Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
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Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
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Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
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Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
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Frequent keyboard use/data entry.
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Occasional bending, stooping, kneeling, squatting, twisting and gripping.
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Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
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Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
7881000165 Clinic Business Services
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)
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