IT Help Desk Technician
Kendall, FL · HybridJobSeen 3 days agoSeen in employer's feed 3 days ago
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At a glance
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Job overview
Kubicki Draper seeks an IT Help Desk Technician with at least three years of experience to support the Miami office in person and assist other offices remotely. The role involves supporting network users, Microsoft Windows servers and operating systems, and PC hardware and software. The candidate will troubleshoot issues, set up computers, and provide customer service, with some travel required.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Role Overview:
Kubicki Draper, is currently seeking IT Professional with 3 or more years experience that will operate as a help desk technician. The candidate will operate out of the Miami office and support that office in person, but will also help support all the offices remotely.
Your Day-to-Day:
The ideal candidate will have experience with supporting network users, a solid understanding of standard computer science concepts, servers running Microsoft Windows, and personal computer architecture. Ability to remotely address hardware/software issues utilizing Microsoft RDC is critical. Must have good problem solving skills and the ability to work independently with minimum supervision. Excellent follow-up skills and commitment to see complicated problems through to solution, is a must. Candidate must be a team player with good people skills and the ability to interact and communicate effectively with business users and other team members. Some travel required (0-25%).
Requirements
What You Bring:
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Bachelor's degree in Information Technology or comparable experience in the field
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Experience with Microsoft Products (e.g. Server 2008+, Office Suite, Exchange, Active Directory). Certifications preferred
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Excellent communications skills (verbal and written)
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Troubleshoot PC hardware and install new PC setups
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Experience supporting users remotely
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Ability to troubleshoot and support Windows Operating Systems
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Excellent customer service skills
Benefits
About Us
We offer competitive pay, top-tier medical insurance, 401(k) with matching, and much more.
Why Join Us?
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Opportunity to Grow: We’re expanding fast and offer hands-on experience, mentorship, and real career advancement.
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Work-Life Balance: We value you - not just as an employee but as an individual. Enjoy hybrid flexibility, PTO, and wellness-forward programs.
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Long-Term Value: Over 20% of our team has been with us for 10+ years. We invest in your future – at every stage.
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Inclusive Culture: We’re not just a law firm—we’re a team. One that values collaboration, supports innovation, and champions diverse perspectives. In fact, over 70% of our attorneys come from diverse backgrounds, reflecting the communities we serve.
At Kubicki Draper, we combine over 60 years of legal excellence with a modern, inclusive, and growth-oriented culture. With more than 250 attorneys across 12 offices, we are a trusted leader in trial, appellate, insurance defense, commercial, and real estate litigation.
No matter where you are in your legal journey—from your first case to your hundredth—you’ll find the support, challenge, and opportunity to succeed.
Kindly note: Direct applicants only. No phone calls or recruiters, please.
How this job compares
Set against the 2,779 open IT Support jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- Florida median$60–80K/yr23 salary ranges
- Florida median$22–30/hr26 hourly ranges
- Openings
- Olive Jobs lists 113 open IT Support jobs in Florida and 2,779 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- ManTech10 open
- University of Miami9 open
- TEKsystems6 open
- Experience
- This posting asks for at least 3 years of experience; IT Support postings that state a minimum ask for 2 years at the median (1,929 postings).
- Education
- 337 of the 2,779 open IT Support jobs (12%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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