Health Promotion Specialist

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13692805 GENERAL DESCRIPTION OF POSITION The Population Health Department works to enhance patient health, improve the health of populations, reduce the cost of care, and create efficiencies in CHC/SEKs system of care. This is achieved through the identification, management, and outreach to groups (such as children or diabetics), as well as through projects to improve workflows to meet quality goals, measures, and standards of care for the patient population in general. The Health Promotion Specialist (HPS) is a critical team member that promotes wellness initiatives through a variety of duties such as outreaching to patients to regarding wellness visits for adults and children, cancer screenings, and chronic health needs, as well as rescheduling missed appointments and performing telephonic health risk assessments. Additionally, this position will participate in quality improvement activities and targeted outreach projects. . Requirements ESSENTIAL DUTIES - Utilize appropriate Population Health tools to identify patients who are due for gaps in care. - Outreach to patients due for preventive services to close gaps in care, such as annual wellness visits, age-based screenings, and other chronic disease related gaps. - Verify patient demographics and update the EHR and Population Health tools as needed. - Communicate with patients regarding necessary items or information they may need to bring to assist with their registration experience and/or appointment. - Schedule appointments accurately in the EHR, including rescheduling as needed, and following guidelines and policies. - Document outcomes of outreach in EHR and other Population Health tools as appropriate. - Contact patients to conduct a Health Risk Assessment prior to their Medicare Annual Wellness Visit (MAWV) and accurately document patients responses into the progress note. - Identify additional patient needs by asking clarifying questions, presenting options or solutions, and/or escalating to Population Health or Primary Care nursing staff as needed. - Request relevant patient records from external facilities to close gaps in care. - Monitor lists of patients who no-show, cancel, or reschedule their WCC or MAWV appointments and outreach to reschedule as appropriate. Merge appropriate templates into new appointments, as needed. - Follow up with patients with outstanding cancer screenings orders and identify barriers to completing. - Assist with payer audits, quality improvement activities, and data collection as determined by Population Health Manager and/or Quality Department. - Participate in team meetings and training, both online and in-person, for ongoing education and process improvement. The essential functions listed are not an exhaustive list of every task the employee is required to complete. Employees are expected to perform all other duties as assigned.