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Operations Support Specialist - Berlin Ophthalmology

University of Vermont Health

Berlin, VTFull-time$25.04–36.48/hrSeen 3w agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$25.04–36.48/hr
Location
Berlin, VT
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Operations Support Specialist leads patient experience initiatives, assists the Practice Supervisor with coordinating activities, resolves problems, provides training and orientation, contributes to staff performance evaluations, suggests process improvements, and supports overall clinic operations as part of the site‑based leadership team.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceLeadershipProcess Improvement

Qualifications

One Year Healthcare ExperienceAssociates Degree in Business or Related Field

Full job description

Operations Support Specialist - Berlin Ophthalmology

Job Details

Job Ref:

R0090270

Category:

Administration

Employment Type:

Full-Time

Health Care Partner:

University of Vermont Medical Center

Location:

58 E View Ln, Berlin, VT

Department:

Eye Center – Central Vermont

Job Type:

Regular

Primary Shift:

Day

Hours:

Hours per Week:

40

Weekend Needs:

None

Pay Rate:

$25.04 - $36.48 per hour

This is a bargaining union position.

JOB DESCRIPTION:

The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.

This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.

EDUCATION:

Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.

EXPERIENCE:

Minimum of one year of experience in a relevant healthcare setting.

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