
Bilingual Multi Location Customer
SCHOFIELD, WIFull-time$18/hrSeen todaySeen in employer's feed today
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Job overview
The Customer Service Specialist works with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend solutions. The role focuses on customer satisfaction and sales goals, with work at stores within a five-mile radius of the Schofield location. It is full-time, starts at $18 per hour, and requires applicants to be at least 18 and legally authorized to work in the United States.
Skills & qualifications
Skills
Qualifications
Full job description
JOB REQUIREMENTS: Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at stores within a 5 mile radius of Store #3497 located at: 244 Grand Ave., Schofield, WI 54476. This is a full-time position and the starting pay rate is $18/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the... For full info follow application link. Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. VEVRAA Federal Contractor requesting priority referral of protected veterans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0C99221D93A94E11
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