CENTER CLERK -Duck Hill
Mississippi Action for Progress (MAP) - Headstart
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Job overview
The Center Clerk oversees the center’s main office reception area and functions in Duck Hill, Mississippi. The role handles telephone and visitor reception, mail and fax routing, appointment scheduling, data entry, and attendance and contribution records. Requirements include an associate degree, one year of general office experience emphasizing reception and switchboard work, computer and office-equipment skills, and the ability to manage multiple tasks and prioritize workload.
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Full job description
Position Purpose: This position oversees the center's main office reception area and functions. Essential Job Responsibilities: Performance Indicators Answer Telephone Switchboard • Answer multi-line telephone systems promptly, courteously, and professionally. • Accurately receive and disseminate messages. Incoming and Outgoing Mail • Route incoming and outgoing mail. • Maintain postage machine. • Route inter-office mail. • Send and receive faxes. Greet and Assist Visitors • Greet, assist, and courteously direct all visitors. • Post and update information on bulletin boards. • Keep the area clean and clear of obstructions that might impede traffic flow and safety considerations. Administrative Support • Schedule client intake appointments. • Update and input data in the Child-Plus system. • Log in and mail client and employment applications after the supervisor's review. • Computerized data entry using a variety of computer applications. • Tracking attendance and "In Kind" contributions. • Maintain attendance and T & A records. • Other duties as assigned. Location: Duck Hill, MS Requirements: Knowledge/Skills/Experience/Documentation Required • Associate Degree and one year's experience in general office practices, emphasizing reception and switchboard. • Strong computer skills using PCs and various software applications, word processing, databases & e-mail. • Ability to work in a fast-paced, multi-task environment. • Ability to operate various office equipment, including copiers, fax machines, postage meters, voice mail, etc. • Strong organizational skills and ability to prioritize workload. Physical/Mental Abilities and Processes • Maintain a professional & courteous attitude under stress of work demands. • Ability to handle multiple tasks simultaneously. • Regular sitting, stooping and bending daily. • Ability to use the phone system and verbally relay messages. • Occasional lifting up to 35 lbs. • Ability to visually monitor the immediate work environment. Report concerning supervisor. • Ability to travel, some overnight with short notice.
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