
Bilingual Lead Family Community Advocate
Volunteers Of America Colorado
Denver, COFull-time$58K/yrSeen 3 days agoSeen in employer's feed 3 days ago
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Job overview
The Lead Family Community Advocate supervises the Family Community Advocate team and works with program leaders to ensure compliance with Head Start Performance Standards. The role leads outreach and enrollment, tracks attendance and enrollment data, and provides trauma-informed, culturally responsive case management to connect families with services. It also supports parent involvement, family goal-setting, and access to medical and dental services.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Bilingual Lead Family Community Advocate
Denver, CO (http://maps.google.com/maps?q=321+South+Yates+St+Denver+CO+USA+80219)
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Description
WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.
** The Lead Family Community Advocate is responsible for working closely with the Director of Children’s Programs, the Center Manager, and the Education and Disabilities Manager to ensure program compliance with Head Start Performance Standards. The Lead Family Community Advocate provides direct supervision to the Family Community Advocate team. The Lead Family Community Advocate and their team conducts community outreach efforts to recruit and enroll eligible children and families in compliance with ERSEA. This position is also responsible for record keeping and data submission regarding enrollment and attendance. Using a trauma informed, culturally responsive case management approach, the Lead Family Community Advocate assesses families’ strengths and links families to services within VOA and in the community. This position also works to encourage parents to participate in parent training events and to volunteer in center activities. The Lead Family Community Advocate is responsible for working closely with a team to reach outcomes and full compliance with Head Start Performance Standards.
Essential Duties and Responsibilities
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Works closely with the Family Services team, the teaching teams, and the Education and Disabilities Manager to design and implement activities to increase parent involvement in program activities, community activities and family literacy activities.
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Responsible for outreach and recruitment, with the Family Service Team to ensure site enrollments of eligible children, assist parents in meeting the enrollment criteria and maintain a prioritized wait list for interested families.
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Utilizes a database to track enrollment and attendance for the program, collecting information from teaching staff and the Family Services team.
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Documents monthly attendance and enrollment changes and reports to the Head Start Director, agency, teaching staff, and Family Service team.
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Prepares and submits required reports and administrative forms to Director of Children’s Programs. ?
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Provides case management services and supports families in moving toward self-sufficiency.
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Develops rapport with families and maintains ongoing communication with families through classroom contacts, home visits, phone calls, and distribution of monthly calendars and other written materials.
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Using pre-established procedures, develops individualized, flexible, accessible, and responsive choices for each family’s unique strengths and needs, and assists families to define and set attainable goals.
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Guides families in the acquisition and use of medical and dental services.
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Responsible for initiating and tracking in-kind services to include the recruitment and supervision of parent volunteers.
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Works closely with assigned classroom team, occasionally filling in for the teacher or teacher assistant when necessary.
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Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops to meet the needs of position.
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Performs duties in a professional manner, adhering to the Social Work Code of Ethics, NAEYC Code of ethics and maintaining the confidentiality of all information.
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Performs all other duties as assigned.
Working Conditions and Physical Requirements
Working conditions are generally inside the building. Frequent sitting, standing, walking, and bending. Occasional lifting or pushing, up to 50 lbs. Occasional work outside, on a playground or community events. Office noise level is low, classroom and gym noise levels can be loud.
Position Type and Expected Hours of Work
Full Time: Monday-Friday: 7am to 4pm or 8:30am to 5:30pm; occasional evenings and weekends
Location
321 S. Yates St. Denver, CO 80219
Pay Range: $57784.00 annual exempt
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please [email protected] begin the Interactive Process.
BENEFITS(eligibility is based on job type/status)
Vacation Time/Separate Sick Time/Paid Holidays
Floating Holidays/Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, Pet Insurances
Life Insurance/Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans Strongly Encouraged to Apply
Requirements
Competencies
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Models core culture attributes of VOAC that include “AIRS” (Accountability, Integrity, Respect and Service).
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Models and VOACs three critical virtues of HHS (Hungry, Humble, People Smart).
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Ensures equitable and inclusive services.
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Colorado Department of Early Childhood licensing requirements
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Head Start Performance Standards
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Motivational Interviewing
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Trauma Informed Care
Minimum Qualifications of Position
Bachelor’s degree in Human Services, or closely related field with equivalent relevant experience and or Family Development Credential within the first 6 months of employment.
Two years providing case management and family support required.
Demonstrated ability in building rapport with families from diverse backgrounds and facilitating parent involvement in program activities.
Bilingual in Spanish and English; able to translate both verbally and in writing.
Must possess a valid Colorado driver’s license and state-mandated automobile insurance.
Preferred Qualifications of Position
Infant Mental Health Endorsement
Experience in evaluating situations and decision-making.
Good organizations skills and ability to communicate effectively.
Knowledge and Skills
Knowledge of how children, adults, and elderly learn.
Ability to facilitate large group trainings to adults
Knowledge of state and federal standards, regulations, and requirements for early childhood centers.
Knowledge of CACFP, DPP, Denver Great Kids Head Start, UPK, and CCAP
Ability to read detailed child educational plans
Ability to maintain a positive organizational culture
Understanding of human diversity
Understanding of HIPAA, FERPA, NAEYC Code of Ethics, and the Social Workers Code of Ethics
Salary Description
57784.00
How this job compares
Set against the 4,849 open Case Manager jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$58K/yr
- Colorado median$75–96K/yr34 salary ranges
- US median$67–95K/yr1,317 salary ranges
This rate, $58K, is 33% below the Colorado median midpoint ($86K) — in the lowest quarter of Case Manager salary ranges in Colorado.
- Openings
- Olive Jobs lists 109 open Case Manager jobs in Colorado and 4,849 across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most in Colorado
- HCA Healthcare10 open
- State of Colorado7 open
- Volunteers Of America Colorado (this employer)7 open
- Experience
- This posting asks for at least 2 years of experience; Case Manager postings that state a minimum ask for 2 years at the median (3,164 postings).
- Education
- This posting asks for a bachelor's degree; 1,179 of the 4,849 open Case Manager jobs (24%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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