Senior Marketing Operations Specialist

WHAT IS BOX?Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.WHY BOX NEEDS YOUThe Marketing Operations Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics - ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale.You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact on how Box attracts and engages customers around the world.WHAT YOU'LL DO * Manage and optimize marketing operations processes, including campaign setup, data integrity, and lead management within marketing automation and CRM platforms * Collaborate with marketing, sales, and analytics teams to ensure accurate tracking, reporting, and performance measurement across programs * Maintain and troubleshoot marketing workflows to ensure operational continuity and efficiency * Create dashboards and deliver insights that improve marketing efficiency and return on investment * Document best practices and support testing initiatives to drive continuous improvement of marketing technology and processes * Partner cross-functionally to present data-driven findings clearly and support informed decision-making across teamsWHO YOU AREWe are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. * You have 2+ years of professional experience in a Marketing, Operations, or Sales role * You have hands-on experience with Salesforce CRM and marketing automation platforms such as Marketo, HubSpot, or similar tools * You have strong analytical skills and the ability to interpret data, build reports, and translate findings into actionable recommendations * You hold a bachelor's degree in marketing, business, analytics, or a related field, or bring equivalent practical experience * You have demonstrated experience in B2B technology or SaaS environments and are comfortable working with spreadsheets, BI tools, or SQL for data analysis * You bring exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and deadlines simultaneouslyBox lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a min