Business Strategy & Transformation Lead

3 World Trade Center, NY

Stamford, CT

Full time

JR1128910

Job Description :

Business Strategy & Transformation Lead

• Partner with business domain leaders within Diageo North America (NAM) to understand strategic objectives, opportunities, competitive positioning, and cost/growth targets.

• Report/manage overall Transformation agenda for NAM ensuring initiatives are connected across functions, there is clarity on KPI and Business outcomes being impacted and programs are progressing to planned timeline and outcomes.

• Evaluate and effect Diageo’s GBS (Global Business Services) participation in the NAM transformation agenda.

• Facilitate structured discovery sessions that ensure NAM and GBS requirements are fully elaborated, captured and considered throughout the solutions development lifecycle.

• Translate the business strategy and requirements into clear value propositions and initiative roadmaps.

Global Business Services Solution Identification & Execution

• Design end-to-end GBS process, policy and organization architectures that incorporate standardized, scalable constructs that enable repeatability and margin optimization.

• With the support of domain specialists, including process, technology data and commercial, lead the overall solution architecture, ensuring alignment between business architecture, technology architecture, and operational capabilities, including;

• Solution / service scope definition

• Client experience blueprints

• Process and controls design

• Technology architecture and design

• Operating model and governance structure

• Service lifecycle model (including onboarding, offboarding and in-flight change)

• SLA/OLA frameworks

• Ensure compliance with regulatory, security, controls and risk frameworks where applicable (e.g. SOC1)

• Delivery model (global/local/hybrid)

• Business Case

• Support business case development including cost structures and investment requirements.

• Use data and analytics to drive transformation decisions, measure value realization, and provide actionable insights to senior leadership through executive dashboards, KPI scorecards, and business performance reporting.

• Recognize and understand emerging industry and technology trends to identify their potential impact and opportunity for GBS to play a role in transformation

• Drive standardization, automation, and continuous improvement across processes

Skills and Experiences expected:

• BPMS (Business process management systems), Systems thinking, L6S certification.

• Planning, design and execution of large transformation programs especially in Supply and Commercial areas of CPG businesses.

• Change management and program execution.

• Strong communication skills.. good enough to engage with NAM Exec/SL’s.

• Tools - MS Office, power BI, exposure to AI models?

• Minimum of 8 years of experience

• Location – 3WTC/Stamford (hybrid model of 3 days in office and 2 remote)

Worker Type :

Regular

Primary Location:

3WTC

Additional Locations :

Stamford

Job Posting Start Date :

2026-08-25

With more than 200 brands sold in over 180 countries, we are home to a diverse portfolio of drinks enjoyed around the world. Every day, our talented colleagues bring creativity, expertise and passion to the brands people know and love.

From established favourites to exciting new launches, the brands we build are shaped by culture, connected to local communities and made for life’s moments. By understanding our consumers and building strong, trusted relationships with our customers, we help our brands remain relevant, distinctive, and accessible.

Our founders, including Arthur Guinness, John Walker and Charles Tanqueray, were visionary entrepreneurs whose ambition and ingenuity helped shape the drinks industry. Today, that pioneering spirit lives on through our people.

Join us and you’ll work alongside talented colleagues from around the world, bringing together different perspectives, experiences and specialist skills. Together, you’ll challenge convention, explore new possibilities and help shape a more inclusive and sustainable future.

You’ll be empowered to learn, grow, thrive, and make a lasting impact.

DRINKiQ

What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)