Legal Operations Supervisor / Human Services Supervisor 2

Working Title: Legal Operations Supervisor

Job Class: Human Services Supervisor 2

Agency: Human Services Dept

• Job ID : 97421

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/01/2026

• Closing Date : 10/14/2026

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Central Office MMA

• Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG)-OLC Operations Support

• Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $34.71 - $50.25 / hourly; $72,474 - $104,922 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association/MMA

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

_This position is used to fill multiple vacancies._**

_This position is eligible for_** telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This Legal Operations Supervisor exists to supervise and provide oversight and direction to the Legal Counsel’s Office Operations Unit and is responsible for designing and developing processes that provide coordination and support of legal filings for all administrative, civil, and criminal proceedings for the Office of Inspector General (OIG).

Responsibilities include but are not limited to:

• Ensure that team members effectively complete their work in compliance with applicable statutes and rules as well as internal policies and quality assurance mechanisms.

• Serve as a member of the division’s management/supervisor team.

• Supervise all assigned OIG Legal Division staff to ensure unit objectives are effectively accomplished.

• Serve as a subject matter expert in the development of new platforms and tools as it relates to the workstreams under their line of supervision.

• Supervise the division’s case management processes and address administrative and technical needs, including development, implementation, and maintenance of assigned legal workstreams within existing case management systems and tools.

• Continuously maintain knowledge of statutes, regulations, and policies governing OIG Legal administrative work and serve as an active participant in the OIG Legal Counsel’s Office leadership team.

All Department of Human Services (DHS) Leaders are expected to demonstrate and develop the five (5) competency themes:

• Leading Self

• Leading Others

• Leading the Organization

• Leading Outside the Organization

• Getting Work Done

Minimum Qualifications

_To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held._

Demonstrated leadership experience*

*Leadership experience can include:

• Experience as a supervisor, lead worker, team lead, project lead

• Completion of a State of Minnesota leadership program (e.g. ELI, L4);

• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:

• 1+ year of experience identifying issues, goals and strategic actions o

• 100+ hours per year time commitment

AND

Three (3) years of leading process development, implementation, and continuous improvement in a legal setting; AND

Experience must demonstrate the following:

• Manage the performance and professional development of staff.

• Develop and oversee quality assurance measures.

• Monitor and ensure work processes comply with applicable state and federal rules, regulations, statutes and/or policies.

Preferred Qualifications

• Demonstrated knowledge of the administrative hearing processes.

• Technical skills to lead technology projects and assist the staff they lead in succeeding in their work.

• Knowledge of and skill in navigating NETStudy2.0, SharePoint, AgileApps, FileNet and ELMS to find and verify data on persons, license holders, and other entities that interact with DHS.

• Proficient with computer programs, including Microsoft Excel, Microsoft Office, SharePoint, and OneNote.

• Experience using reliable data sources to drive decision making and solve problems.

• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:

• Criminal background check

• Reference check

• Fingerprinting check (MNJIS/CJIS)

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.