Manager of Building Operations & Space Management

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title Manager of Building Operations & Space Management Location Cleveland Facility Cleveland Clinic Main Campus Department RES Global Ctr Pathogen Research and Human Health-Research Innov and Educ Job Code T00061 Shift Days Schedule 8:00am-5:00pm Job Summary

Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

In this leadership role, you’ll serve as a strategic partner to Research, Innovation and Education (RIE) leadership and stakeholders, guiding space, facility and operational strategies across the RIE portfolio. Your work will help shape long-term planning, capital investments, and infrastructure priorities while ensuring facilities and services effectively support the organization’s evolving needs.

You’ll lead integrated strategies for space planning, governance, capital planning, risk mitigation and operational continuity, while identifying opportunities to strengthen performance and improve how RIE spaces and resources are managed. Through strategic planning and cross-functional collaboration, you’ll help create an environment that supports research, innovation and education across Cleveland Clinic.

A caregiver in this position works days, 8:00am—5:00pm.

A caregiver who excels in this role will: Building Operations & Facilities Partnership

• Provide strategic oversight and enterprise representation for RIE buildings, infrastructure, and operational services.

• Serve as the primary RIE liaison to Building Plus + Design, Facilities, and service providers.

• Advocate for RIE priorities in facilities, maintenance, capital planning, and infrastructure decisions.

• Drive resolution of complex operational issues and advises leadership on risks, service gaps, and improvement opportunities.

Capital Projects & Operational Readiness

• Provide strategic oversight of renovations, capital projects, space conversions, moves, and occupancy transitions.

• Translate RIE priorities into space, infrastructure, and operational requirements.

• Oversee project prioritization, design review, readiness, transitions, and post-occupancy performance.

• Lead cross-functional continuity and contingency planning for outages, emergencies, and other operational disruptions.

Space Strategy & Allocation

• Lead long-term space strategy aligned with RIE priorities, growth, research needs, innovation, education, and available resources.

• Partner with RIE leadership and space governance committees to establish allocation principles and decision-making processes.

• Oversee space planning, utilization, capacity, vacancy, assignments, consolidations, relocations, and repurposing.

• Maintain accurate space data and leads periodic portfolio reviews to optimize the use of RIE space and infrastructure.

Performance, Analytics & Resource Stewardship

• Establish performance measures and reporting for space, facilities, projects, service delivery, and operational risk.

• Use data to identify trends, capacity constraints, inefficiencies, and improvement opportunities.

• Partner with RIE leadership on budgeting, forecasting, resource allocation, and capital investment priorities.

• Ensure responsible stewardship of resources and alignment with RIE strategic priorities.

People Leadership

• Provide leadership for a high-performing team responsible for RIE space, infrastructure, and operational services.

• Establish priorities, operating models, performance expectations, and resource requirements.

• Develop team capability through recruitment, coaching, performance management, professional development, and succession planning.

• Foster a culture of accountability, collaboration, innovation, service excellence, and continuous improvement.

• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in business administration, engineering or related field

• Completion of apprenticeship trade/vocational school or knowledge obtained through 4 years of on-the-job training experience in the appropriate area of responsibility

• An additional 4 years of experience in research or healthcare facilities management may substitute degree requirement

• Certified Healthcare Facility Manager (CHFM) or Certified Healthcare Constructor (CHC) or Certified Healthcare Safety Professional (CHSP) or similar certification is required or ability to attain within (12) twelve months from date of hire

• 6 years of experience in research or healthcare facilities management

• 3 years of previous supervisory or managerial experience or demonstration of formal education in business management

• Working knowledge of regulatory codes as applied in healthcare research environments

Preferred qualifications for the ideal future caregiver include:

• Experience with MS Office, Computerized Maintenance Management System (CMMS) and programs associated for tracking with a CMMS system

• Research or healthcare and multi-site facilities management experience

• Project management experience

• Building, design & facilities experience

Physical Requirements:

• Typical physical demands require full body motion including ability to perform work while bending, stooping, stretching, climbing ladders; requires dexterity and strength sufficient to operate required tools and machinery; typically required to lift and carry machinery and/or equipment weighing 25 to 100 lbs. and/or assist with lifting weights exceeding 100 lbs.

• Requires color acuity sufficient to distinguish color coded wiring and piping.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.