Library Social Worker

The full Library Social Worker job description{target="_blank" rel="noopener noreferrer"} contains more information about this position. Responsibilities - Staff assistance, consultations, and training sessions - Partners with staff for compassionate enforcement of policies with patrons - Facilitates conversations among staff, patrons, and community partners - Leads incident response debriefing sessions - Provides and/or coordinates in-service and ad-hoc educational presentations - Attends supervisor meetings on an as needed basis - Direct patron work - Helps patrons make a plan for success at the library - Provides interim case management on topics such as shelter, food, employment, and health services access - Assesses situations and provides solution-focused interventions to individuals in need, along with crisis case management and short term crisis counseling and/or follow up care when appropriate - Building community partnerships - Initiates consultation with other mental health providers to improve delivery of current services and identify unmet needs within the current service system - Represents the library in the Pittsfield HUB (a collaborative model for responding to individuals in crisis) and other community-based committees - Collaborates with community health and social services agencies and organizations - Performs other duties as required or assigned. Qualifications - Minimum educational requirement of a Master's degree in Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE) - Current and valid licensure in Social Work by the Massachusetts Board of Registration is required. Must currently possess one of the following licensures: Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), or Licensed Independent Clinical Social Worker (LICSW) - One (1) to three (3) years experience in community health social work on both micro and macro levels, with demonstrated experience in trauma-informed care, crisis intervention, de-escalation strategies, and risk management - Knowledge and understanding of the Library's mission, vision, values, and strategic priorities, as well as best practices for offering related services at public libraries - Considerable knowledge of social, cultural, economic, political, religious, medical, psychological, and legal issues which influence behavior of clients, families, service programs, and society at large. - Sound judgment and strong problem-solving skills; flexibility and adaptability in stressful situations and in times of change - Ability to develop and sustain partnerships with a wide variety of stakeholders - Organizational and project management skills, with the ability to set priorities, attend to many details, and meet deadlines - Considerable oral and written communication skills - Proficient computer skills, including use of Microsoft and Google office suites Hours 35 Hours per week: Typically weekdays (9am-5pm), with 1 evening per week (11am-7pm) and 1 Saturday per month (9am-5pm). [It is expected that this schedule may be adjusted by mutual agreement, according to staff, patron, and library needs.] Salary City Management Grade M8 (as of July 2026, $77,765 - $108,871)