Mental Health Services Coord

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Mental Health Services Coordinator

UPMC Child Advocacy Center of Central PA

UPMC Child Advocacy Center of Central PA is seeking a compassionate, adaptable, and mission-driven Mental Health Services Coordinator to join our team. This unique role supports children and families impacted by trauma by providing advocacy, resource coordination, and mental health support services. The ideal candidate is passionate about helping children and families in crisis and thrives in a dynamic environment where every day brings new opportunities to make a meaningful difference.

Location

Home Office:

UPMC Child Advocacy Center of Central PA

2645 N. Third Street

Harrisburg, PA 17110

Travel Between Sites Required:

• Primarily based in Jonestown (100 E. Queen Street) two days per week

• Harrisburg location three days per week

• May provide occasional coverage at the Carlisle satellite office (49 Brookwood Avenue, Carlisle, PA)

Schedule

• Full-time, 40 hours per week

• Monday through Friday, 8:00 a.m. to 4:30 p.m.

• Occasional after-hours support for urgent appointments (approximately eight times per year)

• Potential future opportunity to assist with support group coverage

Responsibilities

• Provide advocacy, support, and resource coordination to children and families when concerns of child abuse have been identified.

• Conduct social and mental health history assessments with children and caregivers.

• Complete trauma screenings and assessments to identify signs and symptoms of post-traumatic stress.

• Connect children and families with appropriate community resources, mental health services, and trauma-focused treatment options.

• Collaborate with multidisciplinary team members to support the comprehensive needs of children and families.

• Educate families about available services and guide them through the coordination of care process.

• Maintain accurate documentation and ensure continuity of care for families receiving services.

• Serve as a compassionate and trusted advocate throughout the Child Advocacy Center process.

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Why UPMC?

• Meaningful, mission-driven work focused on supporting children and families during some of their most vulnerable times.

• Supportive leadership team that values flexibility and work-life balance.

• Ongoing training, education, and professional development opportunities.

• Collaborative culture dedicated to delivering exceptional care and advocacy services.

• Opportunity to make a lasting impact in the lives of children and families throughout Central Pennsylvania.

If you are passionate about supporting children, advocating for families, and helping those affected by trauma find the care they need, we encourage you to apply today. A cover letter is preferred and encouraged to attach to your application.

Responsibilities:

• Must be optimistic, enthusiastic, and communicate effectively at all levels. Must have good organizational and writing skills and possess confidence in speaking before large groups. Must work constructively and cooperatively in a team environment, reflecting concern for patient, employee and team member wellbeing. Must be able to communicate effectively and interact with team members reflecting diverse backgrounds and disciplines. Must be able to maintain confidentiality. The Child Interview Specialist must be emotionally prepared, on a daily basis, to interact with child abuse victims and their families. The Child Interview Specialist must be non-judgmental and non-reactive to issues of abuse during patient and family interactions.

• Provides coverage for non-traditional hours as necessary.

• Assists with administrative duties, as requested by the Manager of the CRC.

• Communicates and cooperates with administration and other departments to implement clinical services and activities. Assists with public awareness and fundraising campaigns to increase the community's knowledge and support of services provided.

• Develop guidelines to delineate how mental health services differ from the forensic interview process and communicating those guidelines to team members.

• Track data relating to referrals.

• Refer families to mental health providers in the county in which they live who, are trained in TF-CBT;

• Identify and implement a trauma assessment too for administration to all children who are seen at the CRC;

• Develop Memoranda of Understanding (MOUs) with the providers;

• Identify mental health providers in service area who are trained in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT).

• Coordinate mental health referrals of the children who come to the CRC

• Master's Degree in Social Work or related field preferred.

• Bachelor's degree in Social Work and three years of experience in the field of child abuse and family violence will be considered in lieu of a Master's degree.Experience working with teams. Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran