
Retail Banking Development Officer
LA CROSSE, WIJobSeen todaySeen in employer's feed today
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Job overview
The Retail Banking Development Officer strengthens sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. The role helps teams build deeper relationships, grow business results, and develop professionally. It includes coaching, branch observations, sales-metric analysis, training, and collaboration with branch leaders and cross-functional teams.
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Full job description
JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. The Retail Banking Development Officer strengthens sales performance across the branch network by coaching Relationship Bankers and improving customer engagement. This role helps teams build deeper relationships, grow business results, and develop professionally. You'll have a direct impact on both colleague success and overall retail growth. Key Accountabilities Coach Relationship Bankers through one-on-one and group sessions to improve sales and relationship-building skills Conduct in-branch observations and deliver real-time, actionable feedback to drive performance Analyze sales metrics to identify trends and create targeted development plans Partner with branch leaders to improve team effectiveness and achieve business goals Facilitate training sessions on sales techniques, products, and customer engagement Support consistent execution of sales processes and tools across branches Collaborate with cross-functional teams to align training with business strategies Education & Experience Required Bachelor's degree or equivalent experience. Business, Finance, HR, or related field 5+ years of experience in retail banking, financial services, or sales coaching 2+ years of success in a customer-facing banking role such as Branch Manager, Market Manager, or similar role Valid driver's license and ability to travel between branch locations Preferred Successful multi-branch experience with proven experience within a sales leadership role Why You'll Love Working Here You'll join a collaborative team focused on growth, development, and delivering strong customer outcomes. This role offers the opportunity to build leadership skills, expand your impact, and shape the success of retail teams across the network. Apply today to make an impact! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce,... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates ("Associated") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D70B0941231F44B2
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