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Rehab Scheduling Representative

Thompson Health

Victor, NYFull-time$18.34–22/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$18.34–22/hr
Location
Victor, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Rehab Scheduling Representative supports the Rehab Departments by coordinating customer reception, insurance verification, referrals, order entry, procedure coordination, and scheduling. The role validates patient demographic information, maintains medical records and electronic documentation, and coordinates schedules with other departments. It uses the EPIC Electronic Medical Record system to manage patient information and support clinical workflows.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceInsurance VerificationReferral CoordinationOrder EntryProcedure CoordinationSchedulingMedical Records ManagementElectronic DocumentationEPIC EMRPatient Information ManagementDemographic ValidationOffice OrganizationOrganizational SkillsMedical TerminologyICD-10/CPT Coding

Qualifications

Secretarial ExperienceHigh School Diploma or GEDAssociate's DegreeMedical BackgroundMedical Office ExperienceHealthcare Scheduling Experience

Full job description

Description

Schedule: Full time, days

Main Function:

  • Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.

  • Ensures maintenance of medial records, chart filling and electronic/computerized documentation.

  • Coordinates schedules with other departments to meet the needs and expectations of the customer.

  • Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.

  • Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.

  • Patient demographic information is validated prior to patient receiving service.

  • This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.

  • Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications:

  • Secretarial experience with strong organizational skills required. Medical background is desired.

Education:

  • High School Diploma or GED required. Associates Degree preferred.

  • Medical terminology desired. ICD-10/CPT coding experience strongly desired.

Experience:

  • 2 to 3 years of previous secretary/clerical medical office experience desired.

  • 2 to 3 years healthcare services scheduling experience preferred.

Pay Range: $18.34 - $22.00

Starting Range: Based on Experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply

Qualifications

Experience

Preferred

  • .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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