Assistant F&B Manager-Hotel San Jose & Austin Motel

Description:

The Role

An Assistant F&B Manager is responsible for a multitude of tasks that include, but are not limited to, management and profitability of the Lounge and F&B-related outlets at both Hotel San Jose and Austin Motel. The Assistant F&B Manager will provide a personable, unique, and indulgent guest experience that ensures the highest standards of quality. The person in this position must have good communication skills, the ability to resolve conflicts, and a thorough understanding of Bunkhouse policies. An Assistant F&B Manager must develop and maintain the company’s culture, values, and reputation in the public eye and with all staff, guests, vendors, and partners. All Bunkhouse employees must promote the Bunkhouse Vision and Core Values in all actions and decisions

Responsibilities will include:

• Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instructions

• Support the Bars and F&B team in successful day-to-day operations, front-of-house and back-of-house as needed

• Resolve guest issues/feedback in a timely manner

• Monitor employee and patron activities to ensure liquor regulations compliance

• Serve as Manager on Duty (MOD) when the F&B Manager or General Manager is not on -site. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards

• Ensure guests receive indulgent service by maintaining a properly staffed lounge  Evaluate new products for usefulness and suitability

• Order and purchase equipment and supplies, and ensure quality and timely delivery of services  Assist in serving duties, pre-bussing duties, scheduling parties or reservations, and accepting payments when needed

• Develop equipment maintenance schedules and arrange for repairs

• Train and supervise F&B employees  Schedule F&B staff hours and assign duties and responsibilities per work requirements

• Demonstrate a working understanding of labor cost control through effective scheduling and proactive management

• Establish cost improvement objectives and implement action plans

• Implement inventory standards and procedures to consistently conduct an accurate inventory

• Ensure open lines of communication with staff, all departments, and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

• Maintain a high level of cleanliness and safety in the work area  Ensure that all equipment is maintained in good, safe working conditions

• Maintain an increased awareness of safety issues throughout the property  Keep abreast of safety and emergency procedures and OSHA requirements

• Attend relevant meetings

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

About Hotel San Jose:

Hotel San José is a 40-room urban bungalow-style hotel tucked behind stucco walls and set amidst lush garden courtyards on South Congress. Now a gathering place and hub of community activity for locals and visitors alike, our legacy began long before now, in the 1930s, when the San José was a vibrant motor court on South Congress Avenue. But as Austin changed, the motel fell into disrepair. Thankfully, in 1994, the keen eye of Liz Lambert saw something more than low-rent lodging while spending time across the street at the Continental Club. After a long road, the way was found to our modern iteration of a hidden oasis right in the heart of South Congress.

About Austin Motel:

The historic Austin Motel sits just south of the Colorado River and Downtown, in view of the State Capitol and walking distance to the famous bat bridge. Part of the beloved South Congress neighborhood, the motel is surrounded by some of the city’s most interesting dining, nightlife and shopping, with easy access to bus lines and Austin’s lovely hike and bike trail that connects to Zilker Park, Barton Springs Pool and the Barton Creek greenbelt.

41 guest rooms and suites, the best swimming pool in town, and a lobby shop on South Congress: Austin Motel sitting beneath its iconic marquee sign is the place to chill deep in the heart.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match (at time of hire)

• Discounted and Friends & Family Room Rates with Hyatt Hotels and Complimentary Hotel stays for Associates

• Generous PTO

• Paid Holidays for FT/PT and Salaried employees (if you work it, you get paid an additional day)

• Work-life benefits including wellbeing initiatives such as a complimentary Headspace access

Qualifications:

Qualifications Experience Required

• High School diploma or general education degree (GED). College Degree highly preferred

• Two (2) years of related experience in the hospitality or service industry in a leadership role

• Valid and current TABC Certification

• Current Food Handler’s Certification

• Experience with or knowledge of inventory controls (i.e. food, beverage, kitchen supplies/utensils, food and beverage waste, and employee consumption)

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Ability to speak effectively before groups of co-workers and sister property staff

• Ability to create documents in Excel and Word

• Ability to understand other computer programs (i.e. Point of Sale)

• Ability to apply concepts of math, including addition, subtraction, multiplication, division, and algebra, using whole numbers, common fractions, and decimals

• Must be able to work weekends and holidays that pertain to the peak seasonality of the market

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-TX-Austin

Organization: Hotel San Jose

Pay Basis: Hourly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: AUS010969

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.