Property Manager II

Our StoryThe West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a communitybased organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low income older persons, many of whom live with mental illness and/or have experienced homelessness.Position DescriptionThePropertyManager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. ThePropertyManageris responsible forsafe operations of the building; staff supervision,operatingthe property within the budget, facility maintenance, compliance, resident relations andcollaboratingwith the social servicesteam tokeep residentsstably housed.This is a full-time position (5) days a weekon-site.ResponsibilitiesBuilding Management * With the AssistantPropertyManager, supervise the maintenance, administrative and compliance staff, including:Income Certification Specialist, Front Desk Staff, Superintendent, Maintenance Technician(s), Porter(s). * Ensuringbuilding operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.)and per Union contract * In collaboration with Facilities Department andEuclid HallSuperintendent,manage ordering, repairs, and maintenance * Report on and address building related issues ina timelyfashion * Assure the building, sidewalks,and alleys are clean and well-maintained; and all licenses, certificates,etc.,are current * Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintainaccuraterecords, tracking service and performance of equipment * Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment * Review and recommend staff training needs and ensure staffaremeeting minimum training requirements * Assure all required licenses, operating certificates, etc. are current andmaintained. * Assure all documentation is properly completed, managed confidentially, and stored inan appropriate locationandsubmittedin a timely manner * Assure quality management is practicedin accordance withall internal and external policies and procedures.Services to Residents * Work collaboratively with social services to resolve resident issues * In collaboration withWSFSSH Occupancy and Leasing departments,responsible for intake/admission, and discharge of residents * Available to negotiate and respond to grievances and reasonable accommodationrequests. * Respond to onsite emergencies and safety concerns, such as floods, fire,or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH teamduring non-business hours. * Ensure compliancetoWSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC),HPDProject Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). * Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs,including but not limited to DHS * Maintainresident information including move-ins and move-outs, rent changes, subsidy changes, and rent paymentsBudget * Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards * Collect and deposit rents * Work withFina