Volunteer Coordinator

Employment Type:

Full time

Shift:

Description:

Position Summary

The Volunteer Engagement Coordinator manages all aspects of the volunteer experience, including recruitment, onboarding, training, scheduling, and ongoing support for individual and corporate volunteers. This position collaborates closely with program leadership to identify meaningful volunteer opportunities that enhance service delivery and align with Pittsburgh Mercy's mission and strategic priorities.

Additionally, the Coordinator oversees Pittsburgh Mercy's In-Kind Gifts Program , ensuring donated items are solicited, received, documented, acknowledged, and distributed effectively to support client and program needs. The role also assists with donor engagement activities, special events, and other Development Department initiatives that advance fundraising, community engagement, and outreach goals.

Essential Functions

• Manage all aspects of volunteer engagement, including recruitment, onboarding, orientation, training, scheduling, recognition, and ongoing communication.

• Ensure compliance with all required federal, state, and local volunteer clearances, background checks, and documentation requirements.

• Develop and implement strategic volunteer recruitment initiatives to expand and diversify volunteer participation.

• Cultivate and strengthen partnerships with corporations, educational institutions, faith-based organizations, and community groups.

• Utilize volunteer management software to schedule volunteers and maintain accurate records of volunteer hours, training, participation, and impact.

• Foster a positive volunteer culture through targeted communications, volunteer appreciation initiatives, recognition programs, and volunteer newsletters.

• Collaborate with program managers to identify, develop, and coordinate meaningful service opportunities that support client health, wellness, and recovery outcomes.

• Manage the In-Kind Gifts Program, including wish list development, donor outreach, gift solicitation, receipt and acknowledgment of donations, inventory tracking, and distribution of donated items.

• Coordinate and facilitate individual, group, corporate, and team-based volunteer activities, ensuring a positive and impactful volunteer experience.

• Support the planning and execution of fundraising events, donor engagement activities, online giving initiatives, and community outreach efforts.

• Participate in Development Department meetings and collaborate on departmental goals, campaigns, and strategic initiatives.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran