Supervisor, Facilities Control and Monitoring System

Maintains a high degree of productivity, efficiency, cost effectiveness, and quality in shop performance for a 24/7 Control Room environment. Closely monitors and controls key performance indicators and ensures adherence to budget related to Building Automation System monitoring and dispatch.Provides timely and courteous customer service, keeps shop employees up-to-date on current policies, procedures, and related official information to ensure clear, concise, and necessary communication channels are maintained. Enforces all safety requirements.Prepares statement of work, solicits bids, selects best value contractor, obtains required funding, fills out requisition paperwork, coordinates and administers contractor work for maintenance repairs and replacements when deemed more economically prudent to use contractors versus inhouse personnel.Composes, reviews, and processes shop paperwork including letters, reports, timesheets, labor reports, emails, and materials and equipment requisitions to ensure all communication channels and work activities function properly. Creates operator schedules to manage operational coverage. Creates standard operating procedures and training documents. Coordinates work with other shops when necessary.Maintain a high level of communication with leadership, maintenance teams, and other campus clients. This operation serves as an after-hours call center and is a communication hub.Participates in project reviews, staff meetings, and various external shop training and assistance to ensure current and proper information, policies and procedures are known and distributed appropriately.Perform job related functions as assigned.