
Director, IT Infrastructure & Operations - 26006052
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Job overview
Pitt Digital seeks a Director of IT Infrastructure & Operations to lead the University’s combined network and systems operations organization. The role oversees infrastructure and operational services supporting academic, research, and administrative functions across Oakland and regional campuses. The director leads three assistant directors responsible for network operations, IT operations, and service delivery, and is accountable for a multi-service production portfolio, staff, budget, and vendor relationships.
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Full job description
Director, IT Infrastructure & Operations Pitt IT Operations - Pennsylvania-Pittsburgh - (26006052) Pitt Digital is seeking a Director, IT Infrastructure & Operations to lead combined network & systems operations organization responsible for infrastructure the University runs on --- PittNet wired, wireless, & telecom; network architecture, engineering, & security enforcement; data center services; server virtualization platforms; enterprise storage; backup & recovery; patching & platform lifecycle; identity svcs; endpoint mgmt; disaster recovery svcs; cloud infrastructure; 24x7x365 monitoring operations. The organization supports Oakland & Regional Campuses delivering infrastructure & IT operational services to Univ schools, depts, health sciences units, & research centers that support delivery of academic, research, & administrative services. You will lead three Assistant Directors & their functional groups: Asst Director, Network Operations: network architecture, engineering, installation, configuration, & optimization; LAN/WAN, wireless, & VoIP operations; firewalls, load balancing, DNS, & network security enforcement; network capacity planning & effectiveness analysis; & telecom. Asst Director, IT Operations: systems engineering for compute & data (server hosting, VMware, storage, backups, cloud, web hosting); Monitoring Operations, a 24x7x365 monitoring & Tier 1 security operations. Asst Director, Service Delivery: On-premise field & cable plant operations. Required qualifications - Seven yrs progressively responsible experience IT infrastructure operations; demonstrated prior experience leading a large IT operations organization, including accountability for multi-service production portfolio & a staff of comparable size & complexity; demonstrated technical depth in both network operations & server or systems ops, with credibility to direct senior engineers in each; experience with formal change management & incident management processes in a production environment, including major incident command; experience owning a service budget and vendor relationships, including capacity and lifecycle planning. Applicants must include complete employment history on application and attach a current resume specifically to this requisition #. Include salary requirements in cover letter. The University offers a robust retirement savings plan with 100% employer match, View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI287290404 / 15-1244.00 Network and Computer Systems Administrators
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