Chain Account Specialist

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Chain Account Specialist serves as the local liaison for chain customers and ensures local execution and enables effective partnership between the company (SGWS), chain customers, and supplier partners. This role is the primary contact for any local issues and resolves or escalates as appropriate. The Chain Account Specialist focuses on operational execution, pricing implementation, inventory management, and customer requests to ensure seamless operations.

Primary Responsibilities

• Establish relationships at the local level to influence buying patterns, buy rates and quantities to drive sales volume

• Manage inventory with trade development partners and forecast buy rates including special and holiday packs with limited availability

• Manage within the system to obtain optimal customer margin rates and customer price points working with pricing and inventory

• Monitor and implement pricing changes, promotional pricing, and discount management across chain accounts

• Provide market information and competitive intelligence to account teams regarding pricing, merchandising, and market trends

• Coordinate inventory management activities to include stock level monitoring, replenishment planning, and allocation support

• Manage forecasting processes by providing data inputs, tracking performance against projections, identifying variance drivers, and recommending changes to achieve goals

• Partner with National, Regional, and Corporate accounts teams to ensure fast and effective execution of initiatives and compliance requirements

• Track and report sales performance, inventory turns, and program effectiveness on a monthly, quarterly, and annual basis

Additional Primary Responsibilities

• Coordinate administrative aspects of chain sales calls, account meetings, and account visits including logistics and follow-up documentation

• Prepare and distribute reports to chain account leadership and internal stakeholders

• Support chain account promotional events through administrative coordination and execution tracking

• Maintain accurate records and documentation for audit compliance and customer reporting requirements

• Perform other job-related duties as assigned

Minimum Qualifications

• High School Diploma or GED required

• Able to analyze and understand data and information

• Able to leverage SGWS technology to perform duties and responsibilities

• Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner

• Able to consistently achieve results, even under tough circumstances

• Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management

• Team player; works collaboratively with others

• Able to work in a fast-paced, results-driven environment

• Able to maintain a valid and current driver’s license

• Able to travel as needed

• Must be at least 21 years of age

Physical Demands

• Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device

• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting and stooping

• Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours

• May require lifting/lowering, pushing, carrying, or pulling up to 48lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at [email protected]

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.