Assistant Front Office Manager
Houston, TXJobSeen 2w agoSeen in employer's feed 1 day ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Houston, TX, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Assistant Front Office Manager supports daily Front Office operations at a luxury Curio Collection by Hilton hotel, leading and coaching staff, handling guest arrivals, departures, billing, VIP experiences, and service recovery while collaborating with other departments to ensure exceptional hospitality.
Skills & qualifications
Skills
Qualifications
Full job description
Description
A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.
The Assistant Front Office Manager supports the daily operations of the Front Office while helping lead, coach, and develop the team to deliver the elevated and personalized service expected of a luxury Curio Collection by Hilton property.
This hands-on leadership role assists with overseeing Front Desk operations, guest arrivals and departures, room assignments, billing and payment concerns, VIP experiences, guest requests, and service recovery. The Assistant Front Office Manager will serve as a leader on the floor, supporting team members during high-volume periods and ensuring each guest interaction reflects our commitment to exceptional hospitality.
Key responsibilities include supervising and coaching Front Office team members, assisting with scheduling and training, monitoring service standards, resolving guest concerns, recognizing Hilton Honors members and VIP guests, and partnering closely with Housekeeping, Engineering, Reservations, Food & Beverage, and other departments to ensure a seamless guest experience.
The ideal candidate has previous hotel Front Office experience with demonstrated leadership or supervisory experience. Strong communication, problem-solving, organization, and guest-service skills are essential. Previous Hilton experience and familiarity with Hilton systems, brand standards, Hilton Honors, and luxury or full-service hotel operations are preferred.
This position requires a confident and approachable leader who can remain composed in a fast-paced environment, make sound operational decisions, and motivate the Front Office team to consistently exceed guest expectations.
Schedule flexibility, including mornings, evenings, weekends, and holidays, is required based on hotel business needs.
Lead with hospitality. Empower the team. Make every arrival and departure exceptional.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
Chief Executive Assistant - Office of Chief Financial OfficerHouston Methodist · Houston, TXPosted 2 days agoPosted 2 days ago
Supervisory Aviation Safety Inspector (Front Line Manager)Federal Aviation Administration · Watkins, CO · $95–148K/yrPosted 5 days agoPosted 5 days ago
Human Resource AssistantHarris County · Houston, TXPosted 6 days agoPosted 6 days ago
clinical documentation managerAdventHealth · BURLESON, TX (Hybrid) · $87–162K/yrPosted 1w agoPosted 1w ago- Sr. Program Manager, Prevailing WageHarris County · Houston, TX (Hybrid)Posted 2w agoPosted 2w ago
You've read the whole posting — now see how you match it.