Team Lead - Oregon
Remote · USFull-time$20–21/hrSeen 2w agoSeen in employer's feed today
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At a glance
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Job overview
The Team Leader oversees daily office operations and provides administrative support to management. The role receives department communications by email, phone, live chat, and fax, and supports customers, partners, and vendors. It also handles wagering accounts, financial transactions, customer inquiries, and account-related risk identification. The position is fully remote and pays $20.00–$21.00 per hour.
Skills & qualifications
Skills
Qualifications
Full job description
Title: Team Lead - Oregon
Employee Status: Regular Full Time
Work From Home Option: Fully Remote
FLSA Status: Non-Exempt
Job Overview:
The Team Leader is responsible for the daily operation of the office, as well as for providing administrative support to management. The Team Leader will receive all communications into the department including e-mail, phone calls, live chat and fax.
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Essential Functions:
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Create and maintain all wagering accounts.
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Identify financial, fraud or risk that an account may present.
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Generate reports as needed.
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Process a variety of financial transactions.
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Maintain digital and physical files.
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Handle customer inquiries including customer disputes and cancelling of wagers.
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Assist customers on live chat and email.
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Report hardware and software issues to the ServiceDesk.
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Provide support to our partners, customers and vendors
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Other duties as requested.
Qualifications:
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High school Degree or Technical Certification
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Minimum three (3) years of experience in a customer service contact center or a customer service position
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Superior organizational skills
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A self-motivated, resourceful, detail-oriented, and energetic personality
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Excellent communication and interpersonal skills, and the ability to prioritize and multi-task
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Strong computer proficiency including word and excel
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Must be able to work nights, weekends and holidays as needed
Summary of Physical Requirements and Work Environment:
This position is primarily sedentary and requires prolonged periods of sitting and working at a computer. The employee must be able to communicate effectively by telephone and live chat, perform frequent computer and data-entry tasks, and operate standard office equipment. The role requires the ability to maintain focus and manage multiple customer inquiries in a fast-paced, high-volume environment.
Pay Range / Salary: $20.00 - $21.00/per hour
How this job compares
Set against the 9,419 open Team Lead jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$20–21/hr
- New York median$19–21/hr169 hourly ranges
- US median$19–22/hr1,932 hourly ranges
This range's midpoint, $20.50/hr, is close to the New York median midpoint ($20/hr) — in the middle half of Team Lead hourly ranges in New York.
- Openings
- Olive Jobs lists 495 open Team Lead jobs in New York and 9,419 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Carrols Corporation100 open
- Cava Grill19 open
- H&R Block13 open
- Experience
- This posting asks for at least 3 years of experience; Team Lead postings that state a minimum ask for 4 years at the median (4,130 postings).
- Education
- 1,529 of the 9,419 open Team Lead jobs (16%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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