Director

Buffalo, NY. WNY Independent Living. Director. FT. Benefits. $70,000- $75,000/Year. Closing Date: November 4, 2026 GENERAL JOB DESCRIPTION: This position is responsible for the supervision of the various specialists within the department, overseeing billing activity, monitoring outcomes, developing programming, identifying consumer trends, and addressing advocacy issues. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Responsible for the supervision of identified programs, including: a. Monitoring the progress of programs. b. Evaluating the impact of the programs. c. Achieve and report the progress of program goals to appropriate funding sources. 2. Supervise program and administrative staff according to WNYIL policies, procedures, and practices, including: a. Recruitment b. Hiring c. Evaluation of staff d. Termination of staff 3. Request the acquisition of budgeted goods and services necessary for the operation of programs. 4. Monitor consumers service records to ensure that consumer data and reporting of services are complete and correct. 5. Coordinate and ensure accuracy in the preparation of monthly, quarterly, and annual reports. 6. Identify consumer trends and potential systemic advocacy issues. 7. Conduct and collect the results of WNYILs consumer satisfaction measuring tools and report results to WNYILs Administration. 8. Complete ongoing training and education necessary to meet the supervision qualifications of identified programs. 9. Must complete NYS CASE Trainings within the first 12 months of employment. 10. Oversee and supervise Ticket to Work (TTW) and New York State Employment Service System (NYESS) activity. 11. Attend Agencys in-service training and staff meetings as well as any other Agencyrelated activities as instructed. 12. Participate in maintaining a neat, clean, and safe work environment. 13. Perform other job-related duties as assigned by the supervisor. EDUCATION & TRAINING: Bachelors degree in Rehabilitation Counseling OR Masters degree in Rehabilitation Counseling Professional and life-experience may be considered in lieu of, in full or part of academic credentials. KNOWLEDGE & EXPERIENCE (if required): Bachelors degree requires four (4) years of relevant experience in delivering vocational services to individuals with disabilities. Masters degree requires two (2) years of relevant experience in delivering vocational services to individuals with disabilities. SKILLS & ABILITIES: Must have an intermediate level of knowledge of computers, including the use of Excel spreadsheets, databases, word processing, and networks. Perform in a professional, conscientious, and efficient manner for the purpose of ensuring a better quality of life for people with disabilities. SUBMIT RESUME AND COVER LETTER TO: Tina Brown, CHRCO WNY Independent Living, Inc, 3108 Main St. Buffalo, N.Y. 14214 [email protected]