Administrative Officer

Summary

This position is in the Office of Integrity and Compliance (OIC) which aligns under the Veteran Health Administration (VHA) Under Secretary (USH). The Office of Integrity and Compliance serves to enhance and preserve Veterans' trust by promoting a culture of integrity, assisting VHA to manage and mitigate legal and regulatory risk, and promoting an enterprise program to identify, prevent and mitigate noncompliance.

Duties

Major duties: Key senior staff member whose performance as a senior management advisor on internal operational and organizational management has a direct and vital impact on OIC. Authority given to the incumbent to carry out routine activities, works closely with the Chief, Operations and Administration to design and develop internal operational planning models. Analyze and evaluates the effectiveness of programs or operations in meeting established goals and objectives, using quantitative or qualitative measures. Oversees development of narrative summaries, white papers, charts, graphs, and briefing books. Advises other office support staff of administrative and procedural requirements and instructions. Provides training and guidance to ensure proper implementation of procedures. Conducts management studies to recommend the establishment of long and short-term management, administrative and/or workforce planning objectives that are realistic and responsive to established departmental and agency goals and priorities. Advises in strategic activities with the Chief, Operations and Administration. Provides advice and guidance to other OIC management officials regarding administrative, management and policies, programs, and regulations. Responds in a timely manner to customer inquiries or requests, providing appropriate attention to customer needs. Planning, directing, coordinating, or supervising the facilitation and coordination a variety of external support service functions that are essential to the orderly and efficient accomplishment of the work of an organization, or to the provision of services to the public. Develops internal policy and guidance on the facilitation/coordination of external support services for the organization and its subordinate activities; performs continuous appraisal of the organization's utilization of support service resources in accomplishing program objectives and goals. Studies the organization and subordinate activities reports and forms to determine the source and methods used to accumulate reports data, whether the applicable reporting procedures are being followed, and whether reports provide clear and concise information; recommends consolidation or elimination of reports involving similar organizations, purposes, use, and reporting frequency. Other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: M-F, 8:00 am - 4:30 pm Compressed/Flexible: May be available at management's decision. Telework: May not be authorized. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Administrative Officer/PD75601A and PD75602A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primarily sedentary: most work is accomplished while seated at a desk or computer. Some standing, bending, carrying, and walking to other locations within the facility are necessary. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-12 Specialized Experience: Have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. To meet the minimum qualifications for this position, you must meet the following examples of specialized experience. Examples of specialized experience would typically include, but are not limited to: Supports the supervisor in facilitating personnel management service support for resource management, position approval, and filling vacant positions. Communicates and coordinates for external personnel management support services within the Program Office Headquarters. Coordinates the personnel support services for selection and onboarding of candidates to fill vacant positions. GS-13 Specialized Experience: Have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. To meet the minimum qualifications for this position, you must meet the following examples of specialized experience. Examples of specialized experience would typically include, but are not limited to: Manage, facilitate and coordinate the full range of internal personnel management needs through the direct personnel management functions performed by the external specialized personnel service provider in order to advise the Chief, Operations and Administration on the issues at hand to include: assessing internal impact of draft regulations, standards, or other guides, on the organization development plans for a large, multi-mission organization or otherwise complex or diverse organization. Monitors the internal activities and completion checkpoints of the performance management cycle and associated awards timelines to request appropriate personnel management support services from the external specialized personnel service provider to ensure performance management milestones are met timely. Analyze organizational goals, project timelines, data, and other resources to better understand client needs, develop and modify existing plans to meet requirements, and help improve program office staffing. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Decision Making Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies.