Assistant Director of Human Resources

This is a Full-Time, Non-Civil Service position with Metropolitan Action Commission. The Assistant Director of Human Resources provides leadership and oversight for Metropolitan Action Commission’s human resources function and serves as a strategic partner to the Executive Director and program leadership. The position directs HR operations, workforce planning, employee relations, performance management, compensation and classification coordination, learning and development, and workforce compliance. The role builds consistent systems and practices that support a qualified, engaged workforce and advance MAC’s mission, vision, values, and philosophy. • Strategic Leadership & Departmental Oversight Leads HR operations, establishes consistent procedures and service expectations, and aligns priorities with agency goals. Partners with leadership on workforce planning, recruitment, selection, onboarding, retention, and succession planning; identifies staffing risks and recommends solutions.

• Human Resources Policy, Governance & Compliance Develops, reviews, interprets, and implements HR policies in coordination with the Executive Director and Metro Human Resources. Supports compliance with applicable laws, regulations, non-civil service requirements, and federal and state program requirements.

• Executive Advisory & Stakeholder Engagement Provides timely HR guidance to executive leadership, program leaders, and employees. Collaborates with internal and external stakeholders, identifies matters requiring escalation, and presents recommendations for coordinated review and approval.

• Employee Relations & Performance Management Provides employee support and coaches supervisors on expectations, feedback, documentation, conflict resolution, and corrective action. Conducts or coordinates objective fact-finding regarding workplace concerns, maintains appropriate confidentiality, and recommends next steps within delegated authority. Oversees performance evaluations, development planning, and follow-up on performance concerns.

• Data Analysis, Research & Reporting Maintains accurate HR records and supports effective use of HR information systems. Analyzes vacancies, turnover, training completion, performance evaluation completion, and workforce compliance indicators; reports trends and recommends action. Protects sensitive personnel information and manages access and documentation practices.

• Compensation & Position Classification Coordinates compensation and position classification reviews, job description updates, and organizational structure recommendations with Metro Human Resources and agency leadership.

• Program Workforce Compliance & Review Readiness Partners with program leaders to incorporate applicable federal grant, Head Start/Early Head Start, and other program workforce requirements into hiring, onboarding, and personnel practices. Establishes processes to verify and track required qualifications, credentials, clearances, and training. Coordinates workforce documentation for monitoring, licensing, and accreditation reviews; tracks gaps and corrective actions with responsible leaders.

• Learning & Development Directs the agency’s learning and development strategy, aligning learning priorities and resources with organizational goals, workforce needs, and program requirements. Supervises the Learning and Development Coordinator/Specialist, who coordinates day-to-day implementation. Guides leadership and supervisor development, reviews training plans, and evaluates learning effectiveness through completion, skill application, and organizational outcomes. Uses employee feedback and engagement data to inform priorities.

• Performs related duties consistent with the role as assigned by the Executive Director

Bachelor’s degree from an accredited college or university in human resources or business administration and eight (8) years of professional human resources experience, including four (4) years of management experience. A valid driver license is required for this position. Official College Transcripts - If you wish to qualify, we need a copy of your official college transcript sent from the university or college.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.• Preferred experience: employee relations, performance management, HR policy administration, workforce compliance, and learning and development; experience with Head Start requirements, childcare licensing, credentialing, or other federally funded programs.

• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

• Experienced in coaching managers, communicating expectations clearly, and supporting consistent and fair application of policies.

• Experienced with interpreting workforce requirements, maintaining reliable compliance systems, analyzing HR data, and presenting practical recommendations.

• Strong discretion, sound judgment, confidentiality, written and verbal communication, and conflict resolution skills.

• Experienced with analyzing problems, considering options, formulating strategies, and making practical recommendations.

• Experienced with planning, organizing, and coordinating activities of employees and/or programs and services.

• Experienced with implementing program changes effectively.

• Experienced with interpreting, explaining, and applying pertinent laws, rules, regulations, policies, and guidelines.

Be advised that ALL candidates for ANY position with the Metropolitan Action Commission will be subject to a background check. The Metropolitan Government of Nashville and the Metropolitan Action Commission are equal opportunity employers. In compliance with Tennessee law, all applications are subject to public disclosure. Requests for ADA accommodations should be directed to Rickie McQueen at (615) 862-8860, Ext. 70103. For questions contact the Human Resources department at: 615-862-8860 Ext. 70105.