Quality Manager

Description

We are looking for a skilled Quality Manager to join our team in Saint Paul, Minnesota. This position will support quality-focused operations by strengthening compliance programs, guiding issue resolution, and helping teams maintain high performance standards. The ideal candidate brings leadership experience in a manufacturing setting and can build strong partnerships across operations, engineering, and customer-facing functions.

Responsibilities:

• Direct and sustain the organization’s quality management framework, ensuring alignment with ISO 9001 requirements and internal standards.

• Coordinate responses to customer quality issues by leading investigations, identifying underlying causes, and implementing effective corrective measures.

• Plan and oversee both internal and external audit activity while maintaining readiness for compliance reviews and follow-up actions.

• Work closely with production and engineering teams to refine processes, minimize defects, and advance continuous improvement efforts.

• Represent the quality function in customer discussions, providing clear communication during audits, reviews, and issue resolution activities.

• Supervise and mentor a small team of quality professionals, supporting development, accountability, and strong day-to-day execution.

• Lead nonconformance and quality resolution processes from initial assessment through documented closure and verification.

• Develop meaningful quality metrics and track performance trends to support operational goals and business decision-making.

• Support quality expectations tied to regulated industries, including military, defense, and potential automotive-related business.

• Foster a culture centered on problem-solving, ownership, and customer satisfaction throughout the organization.

Requirements • Bachelor’s degree required.

• At least five years of leadership experience in quality within a manufacturing environment.

• Strong knowledge of ISO 9001 and practical experience managing quality management systems.

• Proven ability to lead root cause analysis, corrective action processes, and structured improvement initiatives.

• Experience working directly with customers on audits, quality reviews, and issue resolution.

• Demonstrated success leading, coaching, and developing team members.

• Strong communication and influencing skills across multiple levels of an organization.

• Experience in regulated manufacturing environments such as automotive, aerospace, defense, or electromechanical settings is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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