
Senior Broker
Cleveland, OHFull-timeSeen todaySeen in employer's feed today
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Job overview
The Senior Broker at DSV manages client relationships and coordinates internal teams and external stakeholders to deliver logistics solutions. The role oversees a team of brokers, negotiates rates and terms with carriers and service providers, and develops strategies to improve business performance. It also ensures compliance with relevant regulations and internal policies while supporting timely and cost-effective delivery of goods.
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Full job description
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- If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Broker DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Cleveland, Emerald Pkwy Division:Group Job Posting Title:Senior Broker Time Type:Full Time Summary As a Senior Broker at DSV, you will be responsible for managing and developing relationships with clients to deliver effective and efficient logistics solutions. You will be responsible for coordinating with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods while ensuring compliance with all relevant regulations. Duties and Responsibilities - Develop and maintain relationships with clients to ensure a high level of customer satisfaction - Coordinate with internal teams and external stakeholders to ensure timely and cost-effective delivery of goods - Ensure compliance with all relevant regulations and internal policies - Manage and develop a team of brokers to achieve business objectives - Analyze market trends and develop strategies to improve business performance - Negotiate rates and terms with carriers and service providers - Provide guidance and support to other members of the team as required Educational background / Work experience - Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field. - Minimum of 5 years of experience in logistics and freight forwarding, including at least 2 years of experience in a supervisory role. - Proven track record of developing and maintaining successful customer relationships. - Experience in negotiating rates and terms with carriers and service providers. Skills & Competencies - Excellent communication, negotiation, and problem-solving skills. - Strong analytical skills and attention to detail. - Demonstrated ability to lead and manage a team. - Knowledge of relevant regulations and industry standards. - Ability to prioritize and manage multiple tasks simultaneously. Function / Market & Industry Knowledge / Business Acumen / Processes **** Supervisory Responsibilities (if any) - Manage and develop a team of brokers. **** Preferred Qualifications - Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field. - Professional certification in logistics or supply chain management. Language skills - Fluent in English (oral and written) Computer Literacy Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
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