Breakdown Coordinator

JOB REQUIREMENTS: Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365. If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk! What's In It for You? Here's a sneak peek at the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. Check out all our benefits. What You'll Do You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will: Assess and assign all open events. Verify proper authorization has been obtained to dispatch the event. Assign the appropriate and nearest service provider to make requested repairs. Advise the customer of the estimated time of arrival and follow instructions according to their requirements. Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs. Address problems and customer inquiries as they arise. Who You Are You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table: Minimum: High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). A strong knowledge of dispatching and multitasking. Preferred: Degree... For full info follow application link. Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1843D3CC14E84295