United States-Operations Manager

Adecco is assisting a local client recruiting Operations Manager opportunities in Sunnyvale CA(Remote role). This is an excellent opportunity to join a winning culture and get your foot in the door for being known It is the world's largest global technology and transportation company that connects users with drivers and couriers through a mobile application. If Operations Manager sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Operations Manager include but are not limited to:

• Manage day-to-day supply operations across digital and field collection projects.

• Coordinate earner onboarding, training, support, and engagement activities.

• Monitor supply readiness and ensure operational requirements are met.

• Identify and resolve operational issues, blockers, and escalations in a timely manner.

• Collaborate with internal teams to ensure seamless project execution and delivery.

• Utilize SQL and analytical tools to monitor operational performance and supply funnel metrics.

• Analyze data to identify trends, bottlenecks, risks, and improvement opportunities.

• Create and maintain dashboards, reports, and performance trackers.

• Translate complex data into actionable insights and recommendations for business stakeholders.

• Support data-driven decision-making through regular operational reporting.

• Identify process inefficiencies and implement scalable solutions to improve productivity.

• Design and optimize workflows, operational procedures, and automation initiatives.

• Develop, maintain, and update SOPs, operational guidelines, trackers, and reporting mechanisms.

• Drive continuous improvement initiatives focused on operational excellence and efficiency.

• Ensure process standardization across projects and teams.

• Lead earner outreach, engagement, and retention initiatives through digital communications and community management.

• Conduct Voice of Customer (VoC) calls and gather feedback to improve participant experience.

• Build strong relationships with earners from diverse backgrounds while maintaining a professional and customer-focused approach.

• Drive earner participation, engagement, and conversion across programs and projects.

• Partner with cross-functional teams to ensure clear communication, issue resolution, and alignment on project goals.

• Take end-to-end ownership of assigned operational projects and initiatives.

• Develop supply plans and monitor execution to ensure project targets are achieved.

• Proactively identify potential risks, dependencies, and blockers.

• Escalate issues appropriately and drive solutions to maintain project timelines.

• Track project progress, communicate updates, and ensure successful delivery of project objectives.

Candidates for Operations Manager must meet the following requirements to be considered:

• Bachelor’s degree in Business, Operations, Analytics, Engineering, or a related field.

• 2+ years of experience in Operations, Supply Operations, Program Coordination, Business Operations, or a similar role.

• Strong SQL skills with experience analyzing operational datasets.

• Experience creating dashboards using tools such as Tableau, Power BI, Looker, or similar platforms.

• Excellent analytical, problem-solving, and organizational skills.

• Strong verbal and written communication abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency with Microsoft Excel, Google Sheets, and reporting tools.

• Experience in marketplace, gig economy, workforce operations, supply planning, or community management environments.

• Exposure to automation tools and process optimization initiatives.

• Knowledge of project management methodologies and tools.

• Experience working with cross-functional stakeholders in a dynamic business setting.

What's in this Operations Manager position for you?

• Pay: $ 32.36/hr.

• Shift: 9:00 AM-6:00 PM Mon- Fri

• Sunnyvale CA(Remote role)

• Weekly paycheck

Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Operations Manager is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Operations Manager position and other opportunities Sunnyvale CA(Remote role) apply today!

Pay Details: $32.36 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.