
AV Onsite Support Technician
Hopkins, MNFull-time$23.56–29.81/hrSeen 1 day agoSeen in employer's feed 1 day ago
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Requirements
Credentials this posting asks for.
Job overview
The AV Onsite Support Technician provides on-premises support for AVI-SPL customers at customer sites, partnering with customers, management, the global helpdesk, and SIG teams. The role supports conference spaces and networked devices, troubleshoots audio/video/presentation systems, and may involve travel between job sites and work in construction-site environments. Work hours may vary with client requirements and can include after-hours and weekend work.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
The AV Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU'LL DO
The AV Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance task to help maintain customer spaces
Perform support tasks in a timely and quality conscious manner
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end user training as needed
Setup and troubleshoot various audio/video/presentation systems.
Travel to various job sites as required
Items to Consider:
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
This position will generally work on customer sites and may deal with a construction site type of work environment.
WHAT WE'RE LOOKING FOR
Must-Haves:
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standard
Minimum of a High School Diploma or equivalent
Must be flexible to work after hours and weekends when required
Ability to regularly climb and work from ladders, lifting equipment, tools and materials
Nice-To-Haves:
Minimum of 1-2 years of audiovisual integration experience
Formal education in Electronics or related field
Intermediate PC troubleshooting knowledge
WHY YOU'LL LIKE WORKING HERE
Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities
MORE ABOUT US
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
Pay Type
Min Base
Max Base
Hourly
$23.56/hr
$29.81/hr
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjY3NDE0LjEzNzk4QGF2aXNwbGNvbXAuYXBsaXRyYWsuY29t
Minimum Education Required
Not Specified
Minimum Experience Required
Not Specified
Shift
First (Day)
Number of Openings
1
Compensation
$23.56 - $29.81 / Hourly
Postal Code
55343
Job Type
Full Time
Place of Work
On-site
Requisition ID
87787
Job Benefits
See job description
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