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Customer Advocate Spec

University of Utah

SALT LAKE CITY, UTJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
SALT LAKE CITY, UT
Work Authorization
Not specified

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Job overview

This call center position supports patient scheduling, provider messaging, and general operator services through inbound and outbound calls. The Customer Advocate facilitates accurate information flow among medical staff, hospital staff, and departments while providing customer-focused service. The role does not provide patient care.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTelephone Call HandlingPatient SchedulingProvider Messaging

Full job description

This is a call center position servicing patient scheduling needs. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions. This position maximizes efficiency by facilitating and ensuring the accuracy of the information flow between medical staff, hospital staff and various departments. This position has no responsibility for providing care to patients.

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