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Front Office Agent (Part Time) - Royal Palms Resort and Spa

Part-time

Hyatt

PHOENIX, AZPart-time$20/hrSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
$20/hr
Location
PHOENIX, AZ
Schedule
Part-time
Work Authorization
Not specified

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Job overview

The Front Office Agent manages guest registration and communicates hotel services and promotions. The role may also involve processing payments, responding to guest inquiries, assisting with luggage, and occasionally assisting with cars. It offers frequent guest interaction and a direct role in shaping the guest experience.

Skills & qualifications

RequiredNice to have

Skills

Guest RegistrationGuest CommunicationPayment ProcessingVerbal CommunicationWritten CommunicationStanding for Long Periods

Qualifications

Previous Hospitality ExperienceWeekend and Holiday AvailabilityUS Work EligibilityCompleted Background Check

Benefits

Medical Insurance
401(k) Match
Tuition Assistance

Full job description

Description:

Starts at $20/hour

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires assisting with luggage and occasionally cars. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills

  • Ability to stand for long periods of time

  • Previous hospitality experience preferred

  • Availability to work weekends and holidays

Why work for Royal Palms Resort and Spa?

  • Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!

  • Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights

  • Health Benefits - Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)

  • Retirement savings plan

  • Excellent training and professional development

  • Opportunities to work around the world with Hyatt Hotels and Resorts

  • Tuition/Wellness reimbursement, up to $1,000 a year!

  • Enjoy free employee meals in our employee dining hall

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location: US-AZ-Phoenix

Organization: Royal Palms Resort and Spa

Pay Basis: Hourly

Job Level: Part-time

Job: Front Office

Req ID: PHO004646

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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