Childcare Specialist, PromiseNYC

JOB TITLE: Childcare Specialist JOB TYPE: Full-time DEPARTMENT/PROGRAM: PROMISE NYC program EXEMPTION: Non-Exempt REPORTS TO: Program Manager SUPERVISORY ROLE: No HOURLY RATE: $27.00-$30.00 WEEKLY HOURS: 35 hours POSITION SUMMARY/PURPOSE OF THE POSITION The Childcare Specialist will assist with a grant-funded project to connect families in Brooklyn to childcare assistance. I. SPECIFIC RESPONSIBILITIES INCLUDE, but are not limited to: Collaborate with agency staff and community service providers to identify families in need of childcare assistance Screen families for eligibility utilizing a standardized tool and complete applications Enroll childcare providers in program and assist them to enroll children Build knowledge/expertise of the NYC childcare landscape in Brooklyn to assist families to connect with childcare as needed Determine appropriate childcare type and setting to meet family's eligibility and needs Conduct yearly recertifications for continuing eligibility and enrollment Utilize excellent communication skills to engage families and childcare providers, trouble-shoot, and assist them with successfully using assistance Conduct visits to childcare providers Provide information or referral for childcare for families who are not deemed eligible for assistance through the project Refer all families to CFLSP Benefits Access & Enrollment team, and to other CFLSP programs and resources as needed Collaborate with program director and fiscal department to track and distribute funds Track childcare enrollment and recertification Maintain project data Create and maintain case records for each family and provider Attend meetings with project team, funder and stakeholders Participate in advocacy efforts as requested Other duties as assigned II. QUALIFICATIONS Associates degree or high school with relevant experience; bachelors degree preferred Bilingual: English/Spanish required Excellent telephone and email etiquette Proficient in data entry and MS Office tools: Word and Excel Experience in community engagement or other forms of direct service Knowledge of NYC childcare landscape or willingness to learn Demonstrated cultural competence with immigrant communities Friendly, highly dependable, organized and flexible III. RELATIONSHIP WITH OTHERS Build and maintain close, daily interactions with participants, co-workers, and supervisors Have a strong sensitivity to cultural differences present among staff and clients within our organization. Possess a strong belief in peoples ability to grow and change Forge a mutually respectful partnership with persons served and their families. IV. WORKING CONDITIONS Work requires being in an office on-site, sitting at a desk, and using a computer and telephone Some travel required to engage with families, childcare providers and community service providers, and to attend advocacy related events Flexibility to work occasional evening hours to accommodate families availability. Attend various meetings with internal departments and external stakeholders V. BENEFITS Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account. 403(b) retirement plan, including employer match and employer non-elective contribution at the employers discretion. 12 holidays, 2 floating holidays, and up to 20 paid vacation days per year. One sick day per month. To apply: https://recruiting.paylocity.com/recruiting/jobs/Details/4522319/Center-For-Family-Life-in-Sunset-Park-Inc/Childcare-Specialist-PromiseNYC