
Franchise Development Representative
HARTLAND, WIJobSeen todaySeen in employer's feed today
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Job overview
The Franchise Development Representative serves as the initial contact for prospective franchise candidates, responding to inquiries and reengaging leads. The role guides candidates through early-stage qualification and application activities, coordinates meetings and handoffs to senior leaders, and maintains CRM records while monitoring pipeline progression and reporting on top-of-funnel activity and conversion performance.
Skills & qualifications
Skills
Qualifications
Full job description
JOB REQUIREMENTS: Essential Duties and Responsibilities General Franchise Development Support Serve as the initial point of contact for prospective franchise candidates across one or more brands, responding to inbound inquiries and proactively reengaging older or inactive leads. Conduct introductory calls, informational webinars, candidate screening, and initial qualification based on financial readiness, business goals, geographic interests, timing, and overall alignment. Provide candidates with approved brand information, investment requirements, development process overviews, and clear guidance regarding expectations and next steps. Guide qualified candidates through franchise applications, financial documentation, FDD delivery and receipt acknowledgment, and other required early-stage activities. Coordinate candidate meetings, follow-up calls, Discovery Days, and introductions to senior Franchise Development leaders, ensuring complete and seamless handoffs. Maintain accurate CRM records, manage candidate follow-up, monitor pipeline progression, identify stalled opportunities, and report on top-of-funnel activity and conversion performance. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education and Experience Bachelor's degree in Business, Marketing, or related field preferred. Minimum of 2 years of experience in franchise sales, business brokerage, or small business transactions. Demonstrated success in lead generation, candidate education, and deal facilitation. Strong organizational skills with the ability to manage multiple transactions and candidate pipelines simultaneously. Proficiency with CRM systems, Microsoft Office, and/or Google Workspace. Excellent written and verbal communication skills with a customer service mindset. Physical Requirements / Work Environment The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available. Regularly required to sit, use hands, talk, and hear; occasionally lift up to 20 pounds. Requires close vision and extended use of a computer. Regular use of standard office equipment, such as a computer, copier, phone, etc. This role operates in a standard office environment. Willingness and ability to travel up to 25%. ***** APPLICATION INSTRUCTIONS: Apply Online: https://talentwire.org/CLzNbi
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