Platform Analyst

Hybrid

Bangalore, IN

Full time

R23910

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Coordinate and configure core procurement platforms, including user roles, permissions, security, approval workflows, and system settings across Ivalua and adjacent source-to-contract tools. Complete approved configuration and access changes in line with governance standards.

• Serve as the platform subject matter expert on functionality, reporting, analytics, and leading practices. Support customers in gaining maximum benefit from the tools and help prioritize improvements.

• Identify and transform business requirements into system updates and process refinements that advance quality, delivery, cost, and the end-user experience.

• Lead user acceptance testing and release readiness. Build and complete test scripts, validate releases and upgrades, publish release notes to certified standards, and provide hyper-care support with the Platform Project Lead.

• Deliver Tier 2-3 support by managing the support ticket queue, troubleshooting and resolving platform issues, and escalating policy, build, or integration concerns to the Platform Manager with clear root-cause analysis.

• Monitor integrations, data loads, and data quality. Implement data extracts and ETL routines, track interfaces between procurement platforms and ERP/master data systems, and partner with Data Analytics, MDM/sMDM, and Supplier Experience to maintain supplier and contract data integrity.

• Support e-sourcing execution, including event setup, supplier invitations, bid structures, event monitoring, and supplier onboarding/data loads for the Global Sourcing team.

• Develop standard work, dashboards, training, and documentation. Create end-user guides and standard operating procedures, provide training to platform champions and end users, and analyze platform adoption and usage to identify improvement opportunities.

YOU HAVE:

• Academic background in: Bachelor's degree or equivalent experience preferred in Business, Supply Chain, Finance, Information Technology, or a related field.

• Previous experience in or with: 1-3+ years of hands-on procurement, supplier management, or source-to-contract platform experience; configuration or administration of Ivalua, SAP Ariba, Coupa, or a comparable S2C tool; and support ticket management and release testing/UAT.

• Skills: Workflow logic, security roles, data import/export, integrations, ETL processes, SQL, Excel/Power Query, and basic Power BI; strong analytical and documentation rigor; and the ability to translate technical details into clear business language and deliver end-user training.

• Additional capabilities: Ability to thrive in a fast-paced environment while managing multiple concurrent priorities, with a customer service orientation, attention to detail, curiosity, adaptability, and collaboration across global, cross-functional teams.

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

• nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

• Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com .

• Commitment to strengthen communities where our employees live and work

• We encourage and support the philanthropic activities of our employees worldwide

• Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

• Innovative & adaptable

• Dedicated to absolute integrity

• Focused on the customer first

• Respectful and team oriented

• Optimistic and energizing

• Accountable for performance

• Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.