
Associate Resource Support Specialist
North Canton, OHJobSeen todaySeen in employer's feed today
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Job overview
The Associate Resource Support Specialist helps deliver technical availability and service coverage across a geographic area or region. The role provides guidance on administrative and analytical activities involving technician availability, resource allocation, shift planning, scheduling, and project planning. It supports Incident Management, business teams, and technicians in pursuing operational efficiencies, cost management, key metrics, and customer SLAs, and collaborates with field management on technician and flex labor resource planning.
Skills & qualifications
Skills
Full job description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Responsible for delivering optimal technical availability and service coverage across a geographic area or region. Provide guidance on key administrative and analytical activities related to technician availability, resource allocation, shift planning, technician scheduling and project planning. Provides support to Incident Management, business teams and technicians in an effort to achieve key metrics, drive operational efficiencies, manage costs and achieve customer SLAs. Collaborates with field management on technician and flex labor resource planning. Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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