Manager, Data Operations

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Manager, Data Operations - Azure Data Lake to join our Digital Nexus organization.Responsibilities: * Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities * Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues * Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required * Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders * Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures * Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff * Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications: * Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts * Bachelor's degree from an accredited college or university is preferred; High school diploma or GED required * Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones * Strong ability to develop and maintain clear, comprehensive technical and operational documentation * Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements * Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders * Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard