Clinical Navigator - M-Power Program, PRN

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

As a Clinical Navigator with the M Power Program, a caregiver in this role will provide specialized, trauma-informed support to patients preparing for labor, delivery and the postpartum period. This PRN role is designed for current or former Labor and Delivery nurses who have specialized training in trauma-informed care. Clinical Navigators meet one-on-one with patients in the hospital for approximately two hours, providing confidential and compassionate support through personalized consultations and tours of the labor and delivery environment. Navigators help patients discuss potential triggers, identify strategies to mitigate anxiety and feel more prepared and supported throughout their experience. This holistic approach places the patient's needs first while creating a safe, understanding environment for patients with a history of trauma, anxiety or assault, whether or not that history has been disclosed.

Empower Program provides specialized care for patients whose perinatal experiences may be affected by previous traumatic events. The M-Power Program is designed to care for patients who have experienced assault, physical or sexual abuse, previous childbirth trauma or other significant life events.

This is a PRN role. A caregiver in this position will work varying hours and days as needed.

A caregiver who excels in this role will:

• Facilitate communication among nursing caregivers, physicians and all members of the multi-disciplinary team.

• Assist patients in accessing necessary treatment and services and provide support after discharge.

• Review surgical, diagnostic and interventional procedures and provide an overview of expectations for outcomes.

• Prepare families for a realistic initial visit post procedure.

• Review appropriate rehabilitation programs.

• Conduct rounds on designated patients daily and determine status based on nursing expertise and assessment.

• Solicit patient concerns, demonstrate responsiveness and respect, and communicate the plan of care to patients and families as appropriate.

• Assist patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources.

• Follow-up on phone calls as indicated upon discharge.

• Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication.

• Facilitate transfers as needed.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an approved School of Nursing

• Current state licensure as a Registered Nurse (RN)

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or the American Red Cross

• 3 years of experience with emphasis on a specialty

Preferred qualifications for the ideal future caregiver include:

• Bachelor's of Science in Nursing (BSN)

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and hand-eye coordination.

• Requires standing and walking for extensive periods of time.

• Requires corrected hearing and vision to normal range.

• Requires some exposure to communicable disease of bodily fluids.

• Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $34.00

Maximum hourly: $34.00

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities