Human Resources Representative

It's more than a career, it's a calling.

MO-SSM Health Mission Hill

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Bring your passion for people to our Human Resources team, where you’ll provide responsive support, help employees navigate HR needs, and contribute to a positive team member experience.

Scheduling & Logistics :

The position is fully onsite for training for approximately 2–3 months.

After training, the role transitions to a hybrid schedule: onsite three days per week (Tuesday, Wednesday, Thursday).

Candidates must be able to arrive at the office by their scheduled start time.

Standard work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. CST.

Skills & Matching Criteria :

Ability to multi-task

Strong communication skills

Ability to work quickly and efficiently

Ability to work well with others

Ability to learn and pick up information quickly

Ability to manage large volumes of information and adapt to changing information

Proficiency in working remotely

Apply today. SSM Health – We bring out the incredible in you, everyday!

Job Summary:

Provides support to managers and employees in multiple Human Resources areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Answers calls from employees on HR related issues while documenting case notes and providing first touch resolution or escalates if needed.

• Provides day-to day support via phone calls to employees on HR policies, HR system, and provides general navigation support for system tasks.

• Provides tier 1 support for any new HR initiatives or enhancements. Responsible for providing basic problem-solving support to resolve or escalate as appropriate.

• Meets expectations in all SLAs, KPIs, and quality reviews.

• Possesses ability to multitask (typing, talking, researching, etc.) in a fast-paced environment with minimal errors.

• Clearly articulates processes, answers to questions, etc., through strong oral and written communication skills.

• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

• Frequent keyboard use/data entry.

• Occasional bending, stooping, kneeling, squatting, twisting and gripping.

• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

8714090033 HR Shared Services

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Read our notice of non-discrimination (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)