Human Resources Manager - ER Investigator

The Employee Relations Investigator serves as a neutral fact-finder, conducting workplace investigations and advising on employee relations matters. This role investigates concerns such as alleged policy violations, harassment, discrimination, retaliation, and workplace conduct, and supports fair, consistent, and compliant resolution.

The investigator partners with Employee Relations, HR Business Partners, Labor Relations, Legal, Global Security, and business leaders to assess information, document findings, and recommend appropriate next steps.

Responsibilities

• Conduct thorough, objective, and well-documented workplace investigations.

• Interview involved employees and witnesses, gather and analyze relevant information, and assess credibility.

• Prepare clear, accurate investigation reports and document findings.

• Advise HR Business Partners and leaders on employee relations concerns, risk, and potential courses of action.

• Handle sensitive employee matters with confidentiality, sound judgment, professionalism, and discretion.

• Collaborate with cross-functional partners to support fair and consistent outcomes.

• Identify patterns or trends across cases and provide practical recommendations.

Required qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• At least five years of experience in Human Resources, Employee Relations, workplace investigations, or a related field.

• Demonstrated ability to conduct thorough, objective, and defensible investigations.

• Strong interviewing, fact-finding, analytical, and report-writing skills.

• Ability to maintain confidentiality, assess credibility, and manage sensitive matters professionally.

• Strong communication, conflict-resolution, organizational, and relationship-building skills.

• Ability to consult with HR partners and leaders, assess risk, and balance business needs with compliance requirements.

Preferred qualifications

• Experience investigating harassment, discrimination, retaliation, workplace misconduct, ethics concerns, or other policy violations.

• Experience in manufacturing, production, distribution, or unionized environments, particularly with hourly or non-exempt workforces.

• Experience using case management systems such as HR Acuity, NAVEX, EthicsPoint, or similar platforms.

• Certification or training related to workplace investigations, human resources, employee relations, conflict resolution, or employment law.

• Ability to work independently, navigate ambiguity, and adapt to changing business needs.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.