Patient Support St. Mary'S MOB
Part-timeGREEN BAY, WIPart-timeSeen todaySeen in employer's feed today
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Job overview
Prevea Health’s Patient Support role welcomes and assists patients and visitors at the clinic, providing directions, support, and referrals for an efficient clinic experience. The position is part-time, 21 hours per week across three 7-hour days, and is benefit eligible. The role also involves helping patients with mobility, responding to concerns and emergencies, arranging transportation, and maintaining waiting areas and lost-and-found items.
Skills & qualifications
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Full job description
JOB REQUIREMENTS: Back Patient Support - part-time - St. Mary's MOB #26-510 Green Bay, Wisconsin, United States Apply X Facebook LinkedIn Email Copy Location 1860 Shawano Ave-188 Description This position is part-time, 21-hours per week. It will work 3, 7-hour days. It is part-time benefit eligible. Patient Support Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary At Prevea Health, the Patient Support role involves greeting and assisting patients and visitors upon arrival, offering guidance, support, and referrals to ensure a welcoming and efficient clinic experience. What you will do Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas. Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques. Follows clinic protocol in alerting appropriate personnel in emergency situations. Handles customer concerns in helpful, objective manner, involving manager as appropriate. Arranges for necessary transportation including cabs, clinic vans. May assist in maintaining waiting areas. Maintain lost and found. Education Qualifications High School Diploma and/or GED Required Experience Qualifications 1-3 years Minimum of one year customer service experience or volunteer position Preferred Skills and Abilities Knowledge of customer service concepts including importance of appropriate image. Knowledge of clinic policies/procedures, department locations/personnel. Knowledge of emergency protocols. Skill in appropriate welcoming techniques. Skill in providing current directions to visitors. Skill in behaving appropriately in all situations including emergencies and use of equipment. Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships. Ability to follow oral and written instructions. Ability to maintain attractive lobby/waiting areas. Physical Demands Stand - Constantly Walk - Constantly Drive - Occasionally Bend (Neck) - Frequently Bend (Waist) - Frequently Squat - Occasionally Twist/Turn (Neck) - Frequently Twist/Turn(Waist) - Frequently Lift/Carry 0-10 lbs. - Frequently Lift/Carry 11-25 lbs. - Frequently Lift/Carry 26-35 lbs. - Frequently Lift/Carry 36-50 lbs. - Occasionally Push/Pull 26-35 lbs. - Constantly Push/Pull 36-50 lbs. - Constantly Push/Pull 51-75 lbs. -... For full info follow application link. Prevea is an Equal Employment Opportunity/Affirmative Action employer ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/45436E5F84D642CA
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