Pharmacy Technician Specialist

Job Description

We are seeking an Pharmacy Technician Specialist to help our client process orders with accuracy and compliance, ensuring proper tracking, tracing, and delivery. This logistics-focused role requires strong communication skills with pharmacies, along with managing order verification, issue resolution, and system updates in our CRM. An understanding of the pharmaceutical space is preferred, along with proficiency in CRM and order fulfillment best practices.

Day-to-Day Responsibilities

• Process medication orders accurately and compliantly
• Coordinate with pharmacies regarding prescription fulfillment and order status
• Verify orders, approvals, discounts, and documentation
• Resolve pharmacy, medication, and patient-related issues
• Maintain and update opportunities and order data in Salesforce
• Communicate order rejections and compliance concerns to internal stakeholders
• Research medications and onboard new pharmacy partners
• Maintain pricing updates and promotional campaigns within Salesforce
• Partner with retention, operations, and medical teams to ensure a smooth patient experience

Skills and Requirements

• Active, unrestricted Florida Pharmacy Technician License
• Experience working as a Pharmacy Technician
• Experience processing medication orders and working with pharmacy operations
• Strong attention to detail and compliance mindset
• Excellent communication and customer service skills
• Proficiency with CRM platforms (Salesforce, HubSpot, or similar)
• Experience using EHR systems (DrChrono preferred)
• Experience with pharmaceutical logistics, fulfillment, or inventory management
• Knowledge of medication sourcing and pharmacy workflows
• Experience troubleshooting order issues and working directly with pharmacies
• Salesforce experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].