Salesforce Field Service Architect Enterprise

Description and Requirements Job Description Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. In addition to leveraging this standard paragraph, make updates for additional local team and role information. Job Title: Enterprise - Salesforce Field Service Architect An entrepreneurial and progressive Salesforce delivery professional interested in helping lead and growth our Salesforce Field Service capability practice. As a Principal within our Field Service practice you will work closely with our clients and be responsible for advising, overseeing and developing strategic solutions for complex client situations and programs. The ideal candidate has deep expertise in the Salesforce platform and can position an SFS solution within the broader technology stack. We find that successful candidates typically display the following traits: Comfortable in a client-facing role Enjoy building relationships Effective communicator that works well in a collaborative team setting Can interpret complex information and communicate it effectively to business & technical stakeholders Enjoy dealing with ambiguity Create innovative solutions to address client's challenges What You'll Do Translate business requirements into well-architected solutions that best leverage the Salesforce platform Participate in solution design sessions and develop detailed technical solution documentation that is aligned with client business objectives Participate and lead requirements gathering / workshop sessions with clients Participate and lead user story creation, backlog creation, backlog grooming, story point allocation, and other Scrum related ceremonies Participate and lead documentation deliverable activities including user journey mapping, project roadmaps, project plans, blueprints, and capability mapping Develop, test, and document working custom configuration and data migration elements of a Salesforce implementation Configure custom solutions and interfaces leveraging the Salesforce platform Provide thought-leadership around Salesforce Field Service Help educate the client and internal team around SFS data setup & optimization Able to execute test plans to ensure a quality solution is delivered Participate in the creation of detailed estimates and work breakdown structure for assigned project tasks and deliverables Participate in Pre-Sales activities including client oral presentations, client demos, project scoping sessions, and general sales pursuit activities as needed Participate in sales and delivery enablement activities including enablement asset creation and enablement session delivery as needed Travel Requirements: Willingness to travel up to 50%. What You'll Bring Bachelor's degree in a technical discipline or equivalent Proven ability to develop and optimize integrated business processes across disparate systems 6+ years of Salesforce platform and configuration experience including but not limited to: Sharing Settings and Sharing Rules Profile and Permission Set Management Page Layouts and Lightning Record Pages Custom Objects, Custo Fields,