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Custom Orders Representative

ULINE INC

KENOSHA, WIJobSeen 4 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
KENOSHA, WI
Work Authorization
Not specified

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Job overview

The Custom Orders Representative supports custom and drop-ship orders, serving as a liaison between vendors and customers. The role handles customer inquiries, monitors orders through production and delivery, provides product guidance and solutions, and reviews customer artwork for production readiness. The position is on-site at Uline’s Kenosha branch.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceAdobe IllustratorAdobe Photoshop

Qualifications

High School Diploma or EquivalentBachelor's Degree2+ Years Relevant Customer Service Experience

Benefits

Medical Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

JOB REQUIREMENTS: Custom Orders Representative Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you'll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology. Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers. Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service. Review and edit customer artwork for their custom orders to ensure it is production ready. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. 2+ years of relevant customer service experience. Experience with Adobe Illustrator and Photoshop preferred. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Cafe featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. #LI-CB2 #CORP (#IN-PPCS) #ZR-ALLCORP Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more! EEO/AA Employer/Vet/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6C04090965CE46FC

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