Kroger Family of Companies logo

Front End Dept Lead

Kroger Family of Companies

Indianapolis, INJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Indianapolis, IN
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Front End Dept Lead role focuses on creating an outstanding customer experience through service, maintaining a safe and clean environment, and demonstrating company values. The posting describes cashier and checker duties, including greeting customers, processing transactions, following checkout and safety procedures, and assisting shoppers. It also lists customer service experience, communication skills, and basic math knowledge as minimum qualifications.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunicationBasic MathConflict ManagementCash HandlingPoint of Sale

Qualifications

Customer Service ExperienceBagger or Courtesy Clerk Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:

·Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.

·Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.

·Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

·Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

·Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

·Report pricing discrepancies to the Scan Coordinator.

·Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.

·Stay current with present, future, seasonal and special ads.

·Adhere to all food safety regulations and guidelines.

·Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

·Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

·Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

·Adhere to all local, state and federal laws, and company guidelines.

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

·Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

  • Customer service experience

  • Effective communication skills

  • Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

  • Customer service experience

  • Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.

How this job compares

Set against the 7,771 open Cashier jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This postingNot listed
  • Indiana median$14–15/hr51 hourly ranges
Openings
Olive Jobs lists 263 open Cashier jobs in Indiana and 7,771 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Indiana
Experience
Cashier postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 0 to 1 year (297 postings).
Education
4 of the 7,771 open Cashier jobs (under 1%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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