Appointment Scheduler
Lincoln, NEJob$16.42–23.19/hrSeen 2 days agoSeen in employer's feed 2 days ago
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Job overview
The Appointment Scheduler serves as a first point of contact for patients, managing schedules, clarifying instructions, and coordinating care. The role involves answering calls, scheduling appointments and procedures, conducting pre-certification, communicating with patients, and collecting insurance and personal information. The position is with CHI Health Clinic, which provides primary, specialty, walk-in, and virtual services across more than 20 specialties and 100 locations.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary and Responsibilities
As an Appointment Scheduler, you will be the crucial first point of contact, connecting our patients with the expert care they need, playing a pivotal role in their healthcare journey.
Every day, you will expertly manage patient schedules, clarify instructions, and leverage technology to ensure seamless care coordination, all while offering compassionate support to diverse patient populations.
To be successful in this role, you will combine strong clinical understanding with exceptional technological proficiency, a deep commitment to patient well-being, and an adaptable spirit keen on learning and collaboration.
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Responsible for answering phone calls and scheduling patient appointments.
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Conduct patient pre-certification to ensure coverage for appointments and medical care.
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Schedule tests, procedures, and referral appointments.
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Communicate with patients regarding appointments and instructions for procedures and tests
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Collect insurance information and patient personal data.
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May collect fees such as co-pays / co-insurance.
Job Requirements
Required
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2 years related experience in a healthcare environment
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None, upon hire
Where You'll Work
From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
Pay Range
$16.42 - $23.19 /hour
We are an equal opportunity/affirmative action employer.
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